We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“In need of a refresh” 3 of 5 bubbles
Review of Embassy Suites by Hilton Caracas

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Embassy Suites by Hilton Caracas
Ranked #8 of 86 Hotels in Caracas
California
Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“In need of a refresh”
3 of 5 bubbles Reviewed September 8, 2013

I wanted to give this hotel a good review because the front desk was very friendly and helpful. But, I can't based on the condition of the room. When you enter the door, you get a favorable impression but when you use the bathroom, you know you are looking at a hotel room that needs renovation. The bathtub water drained very very slow. The shower wall looked like it had extra holes had been drilled in. The tub looked like it needed new caulking.

Besides the bathroom, there were also other minor irritations. There was no shampoo. There was a cable box in the bedroom but there was no cable box in the sitting area. There were instructions on how to turn the cable box on in the sitting area, just no cable box. The coffee maker had no creamer. All minor irritations but this plus the bathroom leads me to give this place a very average rating.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Middle_Aged_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

402 reviews from our community

Traveler rating
    165
    129
    65
    20
    23
See reviews for
78
69
27
206
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

Excellent location, beautiful reception area, nice friendly service in all areas. Just a bit disappointed with the hotel's restaurant though. Buffet breakfast was really good with lots of choices, dinner though was not great. Bar was closed, don't know the reasons. Room was comfortable. Glad we stayed there for the weekend, would book it again with no doubts.

Room Tip: Room with a view to the Avila mountain is a good choice.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MyriamNatalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cooper City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 29, 2013

Excellent Hotel, good accommodations, the room and bathroom were nice and clean. Excellent Breakfast. A little over priced but its because of the foreign currency exchange rate. If you have someone local that can help you pay for the hotel in local currency its much better.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Anibal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

Nice hotel with a friendly staff providing quality service, centric location, good food and amenities but internet access sucks. Outside noise may be annoying sometimes because is located next to 2 major avenues

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank jaled n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, United States
1 review
2 of 5 bubbles Reviewed July 31, 2013

over priced, poor amenities bad service deteriorated rooms. the food and service in the restaurant was poor the rroms smell like humidity and the furniture is old and in bad shape the hotel staff was not very friendly and the service was poor

  • Stayed July 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Luis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Level Contributor
130 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed July 27, 2013

Centrally located, large rooms, breakfast buffet included, staff very friendly with some exceptions.
Caracas being a rather unsafe city, hotel location is excellent, near the business center and shopping facilities. However, avoid to pay by credit card, you would be charged by the official bank rate.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Reto1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
budapest
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed July 13, 2013

I booked the Embassy Suites out of Hilton brand loyalty without checking out any other hotels online. I was a bit worried about the price of $400/night, but if you take enough USD in cash to exchange on your own, the hotel costs about $100/night when you pay in bolivars. This is a real bargain. That said, I was frustrated that I had to ask repeatedly for face cloths, and it took the front desk days to sort out the extension of my reservation. However, staff were all very nice. It just took forever to get things done. Caracas is a tough place, and I can't imagine how difficult it is to run or manage anything there. At any rate, the hotel is fine all things considered -- safe, good location, decent supermarket across the street, good Venezuelan food within walking distance. Don't expect from this Embassy Suites what you expect from others and you won't be disappointed.

  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank rhettbudapest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Caracas hotels
El Rosal
JW Marriott Hotel Caracas
El Recreo
Gran Melia Caracas Hotel
Show Prices
Show Prices
Show Prices
Chacao
Renaissance Caracas La Castellana Hotel
La Candelaria
Hotel Alex
Hotel Alex
#12 of 86 in Caracas
4.0 of 5 bubbles 135 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Caracas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Caracas

Property: Embassy Suites by Hilton Caracas
Address: Av Francisco de Miranda con Av El Parque, Caracas 1060, Venezuela
Phone Number:
Location: Venezuela > Capital Region > Caracas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Caracas
#6 Business Hotel in Caracas
#6 Best Value Hotel in Caracas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites by Hilton Caracas 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline and Agoda so you can book your Embassy Suites by Hilton Caracas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Caracas
Caracas Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing