We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Altamira Suites is fantastic.”
Review of Altamira Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Altamira Suites
Ranked #19 of 85 Hotels in Caracas
A TripAdvisor Member
“Altamira Suites is fantastic.”
Reviewed August 10, 2005

In my time of business travel to Caracas, I LIVED in the Altamira Suites
for approximately three years. My longest single stretch without checking out was March 18, 2001 thru December 10, 2002.

The accommodations are comfortable though not luxurious. The hotel offers all the standard amenities you could ask for.

The two best attributes of the hotel are the staff and the location. The staff of Altamira Suites treated me as though I was a member of their family. Every request I had was met with courtesy and positive reaction. From the manager to the cleaning lady, they were all wonderful people.

As for the location, Altamira Suites is situated in one of the safest areas of Caracas, central to most major businesses and with loads of restaurants and clubs close by. The excellent Caracas subway is only three minutes walk from the hotel.

  • Stayed February 2001, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

108 reviews from our community

Traveler rating
    21
    34
    31
    10
    12
See reviews for
11
11
9
56
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cochabamba, Bolivia
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 27, 2005

Administrative services were very poor. Other hotel staff were very helpful and friendly but front desk staff lacked customer service skills. The rooms are clean but not five star quality. My credit card information was stolen from this hotel and $800 worth of merchandise was charged to it. Be very careful with all information when staying at this hotel. Better yet, chose a hotel which gives you more for your money and good customer service.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kaila255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Caracas hotels

Chicago, Illinois
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 19, 2004

Looks nice on the outside but the inside and the service are a joke. NO HOT WATER- I asked several times to have it fixed. I requested toilet paper and a few extra towels but the service was non-extistent and it never came. I finally had to go elsewhere for my bathroom needs and checked out 3 days early. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. There are many other choices that offer a clean room, with working hot water and good service. The attitude of the management was also confrontational as if the lack of hot water was my fault. Stay away from the ALTAMIRA SUITES.

  • Stayed November 2004, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank NorthShoreFoodLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 18, 2004

Nice rooms, althought the a/c is noisy, but if your windows open, je get even more noise because of the traffic and car alamrs.

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level 4 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 15, 2004

I stayed at the Altamira Suites for four days starting on August 11th, 2004. The location is the best feature of this hotel. The neighborhood is the same where the recently closed Four Seasons Hotel Caracas was located. It’s located three blocks away from the Metro station Altamira and two blocks from the main avenue Avenida Francisco de Miranda. The mall Centro Plaza, which offers a variety of stores, a pharmacy, banks and a very complete grocery store, is only half a block away. However, the accommodations at this hotel are substandard and they do not coincide with the description of a five or a four start hotel that was advertised in most travel websites I visited prior to my trip. On my own appreciation the hotel had either two or three stars at most. Bellow it’s a more detailed description of the facilities.

Common Areas
The hotel has a nice decorated lobby and presents an art gallery with very nice displays of local artists. The parking garage is ample and secured and it’s concealed within the hotel premises, so you will be safe when walking from your car to the lobby. You do not have access to the hotel, either in a car or walking, unless you are or will be staying in it. Visitors must indicate who they will be visiting before allowed access. The pool is very nice and clean. The exercise room is located in the roof top and it is very deficient and rusted. It looked like no one had used the equipment in quite some time. I recommend that you find a gym near by unless your exercise routine is very simple. The hotel is situated in one of the most prominent neighborhood of the city, so you will not have a problem finding a gym; in fact there is a gym right behind the mall Centro Plaza. Walking in the neighborhood is safe during the day when plenty of people walk on the street. As any other areas in Caracas is not advisable to walk outside at night. Also, please do not wear jewelry, especially if it is visible. Just the fact that you speak English will make you the center of attention in many situations.

Room Condition
Most of the apartments are in a very basic condition, even those “recently renovated’ as the hotel staff indicated. The two or three units that are in a better conditions are rented to people who are staying for a month or longer, or those willing to pay as much as double of the published rate offered in the Internet. All units have a kitchen, with mostly full size refrigerators. The bathrooms go from bad to basic condition for the most part; however, they are clean and have plenty of hot water. Each apartment has its own water heater. Ask for a room facing the Avila Mountain, since the opposite side is very noisy due to street traffic.

Service
The service was terrible, except for the maid, which it happened to be very nice and helpful. Probably it helped that I spoke perfect Spanish. My rate included a paper delivery daily, which I never received, even after being asked during check in. I spent 45 minutes trying to check in and 30 minutes to check out, even though there was nobody waiting in front of me. They seemed to have a ton of paperwork to process before they gave me the room key. At my departure, the staff indicated that they were having trouble with the credit card system trying to process someone else’s checkout. I told them that I was about to miss my flight and the staff indicated that they couldn’t do anything and that I had to wait. However, I offered to pay cash and they checked me out right away. Fortunately, I had plenty of Venezuelan currency left over to cover the hotel expenses. Another major disappointment was that my rate included continental breakfast; and even though my reservation indicated that the room was reserved for two people and my companion was properly registered at check-in, the staff indicated that the rate only included one breakfast per room and made me pay 15$ a day for the second breakfast. Obviously, I had not time to argue and decided to pay it. The Orbitz reservation printout I had with me that indicated the breakfast inclusion didn’t do any good and the staff advised me to contact Orbitz directly to clarify the mess up and get a refund.

In conclusion, the condition of this hotel is very basic for the price paid of US$120/day plus 16% tax. Don’t get me wrong, the location is excellent. However, for the same price or maybe a little more you could stay at the Five Star Gran Meliá Caracas, although the neighborhood is not as nice; or at the JW Marriott that although a little pricier is located in another convenient location at the east side of the city. In contrast, if you like to have just a clean one bedroom apartment, and a delightful and lively neighborhood to walk around during the day, the Altamira Suites might be an option assuming you can get a very good rate of $100 or less. It’s not worth to pay a cent more.

  • Stayed August 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank SoBeDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Caracas hotels
Altamira
Altamira Village Hotel & Suites
El Recreo
Gran Melia Caracas Hotel
Show Prices
Show Prices
Show Prices
La Candelaria
Hotel Alex
Hotel Alex
#14 of 85 in Caracas
141 reviews
Altamira
Hotel Continental Altamira
Show Prices
Show Prices
Show Prices

Been to Altamira Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Altamira Suites

Property: Altamira Suites
Address: Transv. 3era. de Los Palos Grandes, Caracas 1060, Venezuela
Location: Venezuela > Capital Region > Caracas
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Caracas
Price Range (Based on Average Rates): $
Hotel Class:5 star — Altamira Suites 5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Cancelon so you can book your Altamira Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Altamira Hotel Caracas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing