This is another quality failure on behalf of Melia.
It just took one night to realize that there is a serious service issue at this facility.
The air conditioning system did not work properly, towels were stained and just make it even worse dust all over.
After several attempts, no one from the front desk seemed to care therefore there was no attention to my demands for assistance.
Again, it just took one night only to comprehend that charge paid did not match expected quality I was expecting from Melia.
A true shame that Melia hotels is not attentive to whatever is going on at their properties worldwide.
Happy traveling all.
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- Also Known As:
- Gran Melia Caracas
- Caracas Gran Melia