I stayed here in January 2012 for 6 days on a business trip. The hotel staff at the front desk all spoke English which was important to me as my Spanish is extremely poor. The room I stayed in was very nice; the air conditioning worked well and the mattress was extremely comfortable. The hotel provided enough free bottled water for tooth brushing, etc.
One negative was the shower - the drain was very sluggish and water accumulated pretty quickly while I was showering. I reported it to the front desk but it remained sluggish and seemed to get worse as the week went on. Also, if you go to this hotel and are used to having facecloths for your shower or bath, you will need to bring your own, as the hotel provides only hand towels and bath towels.
Food was good at the hotel restaurant but a little expensive. One night service was extremely slow and there was hardly anyone in the restaurant. The maitre'd and waitstaff were all very friendly and professional. The breakfast buffet was very good with a wide selection of food items. On three days, I required wake-up calls. I got the calls on two of the days, but one day no one called.
The hotel gift shop did not accept credit cards, only debit cards or Venezuelan cash which was a bit inconvenient.
On one day, I requested a take-out food order for the next morning. The person at the front desj was extremely friendly and attentive to this request and the next morning, everything was ready to be picked up as requested. I feel they did an outstanding job on this.
Overall, I would definitely stay at this hotel again.
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- Also Known As:
- Jw Marriott Caracas
- Marriott Hotel Caracas
- Marriott Caracas
- Caracas Marriott