This is tough to review. Obviously the hotel has seen much better times and is struggling to keep up. The contrast is huge and to some extent luck could play a major role on the experience. On the good side: the view, the pool (great for kids), the location (close to restaurants but should take a cab), quality of room service food, the “tequenos” (typical Venezuelan appetizer of dough filled with cheese are one the best in here), laundry service (express service does pressing in a few hours), the bar, and breakfast buffet. Also, it is sitting in a hill so you feel safe and it is quiet vis a vis other locations in Caracas.
On the down side: rooms are a Russian roulette – some are fair (3rd floor rooms have been renovated and are kind of modern) and others are lousy – ask to check the room and request a change if not satisfied. I had a 3rd floor room that was horrible (and I mean horrible), complained and was moved two doors down and was very decent. Hard to get a waiter anywhere (during breakfast or in the restaurant they congregate to chat and you have to whistle to get their attention) – afterwards they are very nice but don’t know why they talk so much among themselves. Inconsistent (some in room safe don’t work, always one of three elevators is out of order, etc). In essence, it was a bipolar experience – sometimes you felt great some others was depressing. I would hope they will renovate this hotel because it would be outstanding but until then inconsistency is the name of the game.
- Official Description (provided by the hotel):
- Tamanaco InterContinental Caracas is a tropical oasis in the heart of one of the city s most prestigious shopping, entertainment and business districts. The majestic Avila Mountain is accessible by cable car, and attractions such as the historic town of Hatillo, the Museum of Fine Arts and the San Ignacio Commercial Centre are an easy drive away. ... more less
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- Also Known As:
- Intercontinental Tamanaco Caracas Hotel Caracas
- Intercontinental Caracas
- Caracas Tamanaco Hotel