Stayed in the Altamira Hotel on both the outward and return journeys through Caracas because we had pre-booked. Arrived late on New Year's day to the utter indifference of the male night receptionist whom I suspect would need to be surgically removed from his mobile phone before he would even consider making eye contact or raising his level of assistance above morose monosyllabism. The room was basic but clean and the shower efficient. However, at $85 per night I had expected a little better. Next day we asked if they had a map of the city but were told no by the female day receptionist who at least put her phone down and managed a sentence or two. Nevertheless, the verbal directions she gave turned out to be wrong.
On the return journey we again arrived in the evening to enjoy exactly the same level of service from the male. This time the room was smaller, dirtier and had a connecting door to the adjoining room where the occupant had his TV on full blast. Immediately asked to have another room and the receptionist exchanged keys without speaking. This room was also below the standard of our outward journey room but at least it was quiet. There was no hot water to be had either that evening or the following morning.
We asked the female day receptionist how much a taxi to the airport would cost and she gave us a figure that turned out to be wrong yet again as the driver asked for 15% more.
Some reviews of this hotel say you get what you pay for but sadly I cannot agree. As an experienced traveller I've stayed in far better for much less.
- Official Description (provided by the hotel):
- This is a typical Andean hacienda, with an enchanting green patio that evokes the colonial style. The Posada has a native and rustic charm. There are ten rooms with en-suite bathroom and a ceiling fan in two different colonial houses available for our guests. Hammocks are also available, our guests typically like to use them for a nap in the afternoon or to read a book. Our little restaurant offers our guests local specialties. This Posada is a good starting point for ornithologists, because the Andean cock-of-the-rock (Rupicola Peruviana), as well as Quetzals and Tucans can be found nearby. You can also take wonderful walks through the cloud forest in the Venezuelan Andes. ... more less