Arrived late at night with no luggage as it had been lost by the airline. Hotel was fantastic in getting what clothes I had on my back washed and pressed for me for an early departure the following morning. I needed cash and they escorted me to an ATM machine nearby to ensure my safety. When i arrived back for another night 2 days later they had safely stored it for me with no issues. Hotel was located in a good residential area and the room was fine. It was their willingness to assist me that really stood out.
- Official Description (provided by the hotel):
- The comfort and the exclusivity that arises from the intimate and private environment in The VIP Caracas guarantee an unforgettable experience. ... more less
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