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“Rip-off!”
Review of Posada Galapagos

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Posada Galapagos
London
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Rip-off!”
Reviewed June 22, 2008

Similar poor experience for us.

We arrived at the Posada with 24h delay, due to Mr. Jacopo's incompetence at organising a simple transfer from the mainland (we ended-up spending the night in a shabby hotel near the airport - nice start!).

From the moment we set foot in Venezuela, we were unable to contact Mr. Jacopo to get (1) assistance and (2) discuss reimbursement of our first night (two bedrooms for a total of EUR 360). Since then, our phone calls and emails to his organisation have remained unanswered (note that Mr. Jacopo was much more readily available prior to the trip when we needed to arrange the payment and he would call us on a daily basis).

Interestingly, Posada Galapagos claims to be part of the Charming Hotels network (cf. website) but doesn't appear on their website.

  • Liked — Nothing
  • Disliked — Shabby, overvalued, rip-off
  • Stayed March 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank frpinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
milano
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 15, 2008

BEWARE everyone!
I was sold a holiday that didn't exist! (sadly, I was not the only one).
Especially when booking from Italy, you will find this Posada's bookings are handled by a company called JMB and a guy called Jacopo Biasion, the son of the (former?) owner of the Posada.
For unclear reasons, which are to be clarified in court, this person has taken the full payment from us and two days before the departure date he actually communicated that no accomodation would be available for us.
He then promised he would give the money back, given that we couldn't have what we paid for.
The money hasn't been returened as yet (2 months after the suddent cancellation) and we are now taking legal action against them.
If you are planning to go to Los Roques, stay away from this Posada and NEVER deal with these people.
If anything similar happened to you, please come forward and provide any useful information to secure these people to justice.

  • Stayed December 2007
    • Value
    • Location
    • Rooms
    • Service
Helpful?
11 Thank mariadamilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Posada Galapagos

Property: Posada Galapagos
Address: Boulevard La Laguna | Los Roques, Los Roques National Park, Isla El Gran Roque, Venezuela
Location: Venezuela > Insular Region > Coastal Islands > Los Roques National Park > Isla El Gran Roque
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Isla El Gran Roque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Posada Galapagos 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Posada Galapagos Hotel Isla El Gran Roque
Posada Galapagos Los Roques National Park, Venezuela

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