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“A little run down and not the cleanest...”

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Hotel Venetur Margarita
Ranked #3 of 23 Hotels in Porlamar
Ottawa, Canada
Level 4 Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A little run down and not the cleanest...”
Reviewed March 14, 2013

I stayed in a suite at this property for a week in late February/early March:

The lobby of the hotel is fantastic - very clean and expansive with lots of marble and nice decor. However, the rest of the facility is in various stages of disrepair. The carpet in the hallways is worn and even has holes in numerous places, the walls have crumbling plaster in lots of places, and there is generally a musty odor pervading the whole place. The elevators in the building we were in were hit and miss - three elevators but only one working (and that broke down on our last day - I had to carry all the luggage down from the 5th floor myself).

The suite was nice but well worn - cigarette burns in the sofa, patio door in the living room didn't lock, water constantly running in the toilet... The bed was comfortable and clean but the rest of the place was fairly dirty. The floors could have used a good cleaning - clean feet were soon black if you walked without shoes. We didn't spend much time in the room other than to sleep at night. The walls are very thin and we could hear conversations from our neighbors just like we were in the same room. The place was fairly empty though and we would usually return late enough that everything was quiet.

The view from the patio was fantastic - I really enjoyed the photos I took of the sunrise and the full moon on the water. The patio itself was large and had a nice table and comfortable chairs, but the rail was missing a few of the glass panels. The view of the pool and beach were very nice but we never found the time to really check them out. We walked by the gym a few times but again, I can't comment other than to say it looked nice through the window. I did get up and go for a run one morning - they close a road along the beach just south of the hotel every morning for pedestrians and it is very scenic and about 2 and a half kms each way. I was surprised at the number of people that come out to exercise and watch the sun come up. A very pleasant place for a walk or a run.

We ate breakfast at the buffet near the lobby a few times and the service and food were good and the price was very reasonable. The coffee was absolutely horrid though. There is a mall a very short walk away, and we ate at a little restaurant there a few times - the coffee was delicious but I don't remember the name of the place. It faces the hotel and the entrance is outside.

Overall, the accommodations aren't too bad but a 5 star it isn't. This must have been a very beautiful place at one time but nationalization hasn't done much for it. They should have let the Hilton's carry on with it - they'd have a hotel to be proud of. As it is, if you aren't really particular, it is a good place to stay.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank tarranm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
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English first
Fuseta, Portugal
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 7, 2013

I was last month in a business trip to Margarita Island and stayed at the Venetur Hotel which was in the past the Hilton Margarita , but now under state control.

There are dozens of employees around but sometimes you start thinking that you are the invisible man as it looks like nobody notices you.

Due to the outside insecurity in Venezuela I decided to have dinner three nights in the Hotel but unfortunately the menu was always the same without a single change and very limited but you can survive if you are an experimented traveler.

After check in that was easy I went to my room and tried myself to connect to the hotel wireless internet. Despite getting a signal I couldn’t connect due to a server error. I asked the reception about the problem and I was told to come down to the lobby since there was a problem with the internet supplier. Arriving at the lobby the signal was strong but the same error was occurring. Then I was suggested to move to the bar who it might work which I did. Again the same error !
After sometime the barman come to me and told me not to try because the internet was not working since long ago and there were no plans to bring it alive again.

So I’ve stayed for almost 5 daya without contact with my business and spending a lot of $$$$ in phine calls that I would avoid if the internet was working properly. And they call the hotel a 5 star Hotel….

Just to finish , forget about the beach . Really dirty

  • Stayed February 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank Oportos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level 5 Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 10, 2012 via mobile

Nice hotel in a less touristy island. Very pretty beach water . Food was good and did not seem expensive.
We liked to get out and walk around but were told not to do so because of crime.
We chose to rent a car to travel the island.

Stayed December 2011, traveled as a couple
Helpful?
2 Thank Melaniewyrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Illinois
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 2, 2012

I had visited this hotel when it was a Hilton, it was considered one of the best, I honestly don't know what the hell happened, it is now called Venetur and it simply sucks. Please stay somewhere else, the room a/c stopped working in the middle of night and they didn't fix it until the very next day at 7pm, it failed again at 2 am. There is only one elevator in working condition, the lobby is nice, everything else is horrid. Please stay away.

  • Stayed October 2012, traveled with family
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Helpful?
7 Thank Efrain R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los angeles
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 12, 2011

We stayed at the Venetur Margarita in July, we had a presidential suite, I think, which is spectacular, is practically a two bedroom apmt. with Jacuzzi in the balcony and ocean view. There were minor things that failed during our stay but people were incredibly friendly and always helping and trying to make our stay pleasant. My children love the pools with slides, the beach is nice, wonderful temperature. I think it is an incredible place to stay. We had a great time.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
5 Thank Dimar94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level 6 Contributor
268 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed May 7, 2011

This hotel once was a Hilton. Then, after being nationalised, it became government-owned and run. Day by day it is getting further from its five-star heydays, despite still announcing itself as such.
This said, from the outside the place still looks nice and the lobby is just what you´d expect in a five-star place. Yet the rooms are another story - they lack absolutely anything beyond the dire basics. Two towels per person, one soap, one shampoo, one shower gel. Nothing more. No extra toiletries, no hairdryer, no minibar, no laundry service, no room service, no hotel directory nor local attraction overview, just an empty room with furniture. Cleanliness was not an issue, however the inside of the room looked like a 2-star place at best. Needless to say there was no internet in the rooms and in the lobby there were no power outlets close to sitting places.
Breakfast was OK though and there were no issues regarding the staff either. However this place is not what it pretends to be - a five-star hotel; it´s rather a decent three stars now. So don´t expect much and watch your value.

  • Stayed May 2011, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
10 Thank Martinzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 3, 2011

We were very pleased with the experience and especially appreciated the members of staff who spoke English with us, Yessica and Maria! These young ladies are indeed special and their love of their work radiates with their smiles! The hotel grounds are postcard pretty and the pool is unreal to experience! What a delightful place we called "home" for two weeks!

Room Tip: a suite is perfect!
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  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bettygau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Venetur Margarita

Property: Hotel Venetur Margarita
Address: Calle Los Uveros Urb. Costa Azul, Porlamar, Margarita Island 58, Venezuela
Location: Venezuela > Insular Region > Coastal Islands > Margarita Island > Porlamar
Hotel Style:
Ranked #3 of 23 Hotels in Porlamar
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Venetur Margarita 5*
Number of rooms: 487
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Also Known As:
Hotel Venetur Margarita Margarita Island, Venezuela - Porlamar

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