We booked this motel because my mother went there a couple of years ago. She told me the room was small but clean and nice. When we arrived, the receptionist kept telling us how nice was our room. She told us it was overlooking the garden, that the floor was beautiful. Honestly, I didn't really knew why she was being so overly enthusiastic about the room. We had to pay before getting our keys.
First of all, Le Domaine Belle Plage has 2 buildings. The other one is named Le Cormoran. We were placed in this other building, although we had booked at La Belle Plage. We looked for the room for quite some time to finally find it just next to the kitchen, not overlooking any garden. It was in fact overlooking a pool. It was so close to the pool that I could hear everything people were saying while swimming. The cleaning lady was still in the room talking to a man. The room was VERY small and it smelled bad. We tried to open the window but it couldn't lock in position. We went back to the reception to complain and we asked to get another room. The receptionist told us the only available room was a basement single room (??). She then called the owner who told us we couldn't get a refund and that we wouldn't find anything else in the village since we were in the summer. So we had to stay there.
At the end of the day, the room was very clean and we only slept there for 1 night. However, it was very close to some kind of living room and we heard people talking until 11:30 p.m. The whole property smelled musty. We did not like how the situation was handled by the receptionist and the owner.
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- Also Known As:
- Le Domaine Belle Plage Baie-St-Paul, Quebec