We stayed here for a wedding over Christmas 2012. Double room was £110.
Food - we had the wedding menu in the evening, there was certainly plenty of it, including a huge slab of roast beef, all quite nice but not stunning (though leek and potato soup is highly recommended!). One lady didn't get any potatoes with her fish, by the time they brought them she had almost finished. Breakfast in the morning was good - freshly cooked, though my yoghurt's Best Before date was the day before (OK so I ate it anyway, but they need to check this stuff). The serving staff were friendly and polite.
The room - VERY COLD on first entering - it was late December and the heating was turned right down. Other guests said the same thing. We turned the radiators up and the room became warm eventually but this is not a nice way to welcome people. Flooring was wooden floorboards - I would prefer carpet particularly as it seemed all the colder! - and Welsh slate in the bathroom which may be posh but is FREEZING on the toes! Otherwise the room was OK but nothing very special.
Facilities - amazed to find in the holiday period the gym didn't open till 10. Considering it's part of the room cost I expected to be able to use it whenever I wanted (before breakfast). The unsmiling and grumpy afternoon receptionist simply said 'no it won't be open'. The evening receptionist said she'd ask the manager if I could go in early but never got back to me. However when I went down at around 7.20 am, a different receptionist was quite happy to open up for me on request, which was nice of her - if it was this easy why so much fuss? I'd spent a lot of aggro and time arguing the evening before and clearly there is no consistent practice. The gym is not staffed so there's no reason it can't be open 24 hours. It's a great facility to have there with a good range of equipment for a small gym (suggestion - you need some of those big bouncy balls!) so it was a pity it was such a bone of contention.
Access - there is NO LIFT which I now believe is something to do with it being a listed building, but they are not up front about this - you have to find the 'access statement' on the site and to be honest it never occurred to me a hotel would not have a lift, otherwise surely you are in breach of the Equality Duty? I watched my elderly mother (1 artificial hip and the other on its way out) and increasingly frail father struggle up the stairs. Fortunately my brother and I could carry their bags but this was simply not good enough and no apology or help was offered.
There is a magnificent black and white hotel cat called Guinness who definitely is a plus point in my opinion, but if you don't like cats don't go, as he has haired up the lounge reception furniture (I couldn't give a hoot personally but it's a good thing the bride didn't sit there!)
- Official Description (provided by the hotel):
- Get away from it all at this hotel high on the side of the Black Mountains, overlooking the Usk Valley and the surrounding hills. Good food, warm hospitality and excellent facilities await those looking for a welcoming place to escape to. Relax and unwind in a fully equipped gym and indoor pool, or dine in the restaurant which uses fresh ingredients from their own farm. Out of doors, make the most of this hotel's location in the Brecon Beacons National Park, and go walking on one of the many public pathways. Visit the market towns of Crickhowell and Abergavenny or hike, climb or ride amidst the beautiful countryside. Take in the spectacular views both on your outings and from the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotwire, Booking.com, Hotels.com, TripOnline SA and Hotel.de so you can book your The Manor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Manor Hotel Crickhowell, Wales