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Warner Leisure Hotels Bodelwyddan Castle Historic Hotel
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Reviews (1,578)
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1,182 - 1,187 of 1,579 reviews
Reviewed October 10, 2013 via mobile

Fabulous food, very enjoyable entertainment every night, and beautifully kept quieter areas for those who aren't keen on watching the shows/performances. Extremely polite and helpful staff who always stopped to ask how you're day was going.
Thoroughly enjoyed our stay, loved the sauna/steam room area, perfect for a relaxing break and close to many of north wales top attractions such as the great orme and Conway castle.

  • Stayed: October 2013
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Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded October 19, 2013

Hello,

Thank you for taking the time to leave your comments.

It is very pleasing to see that you have enjoyed all aspects of your stay, including our extremely hard working team.

Many thanks again Gary Johnson GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

Even Standard rooms were excellent. food was top class. entertainment was professional. and great acts. facilities were excellent especially the swimming pool. plenty to do and the grounds around were so charming and well kept. a really great Holiday all round. and plenty of car park space

Room Tip: The Princess Hall is near enough but , nice and quiet .
  • Stayed: July 2013, traveled as a couple
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Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded October 19, 2013

Hello,

Thank you so much for your comments, I am pleased to see that you enjoyed the time you spent with us here in Bodelwyddan Castle Hotel.

We hopefully look forward to seeing you again in the near future.

Kind regards Gary Johnson GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

We can't speak to highly of our stay. Fabulous entertainment team. What a variety of things to do on site. Great food, excellent signature room...spotlessly clean and comfortable.
Our only wish is that the pool as a bit warmer just a couple of degrees would make it so much nicer.
The grounds are amazing, so well manicured! Well done the ground staff!
The only bad thing was the guest entertainer BobbyDazzler.... His jokes are all old hat, he really is old hat, it let the week down.
Other than that ...can't wait to return. And we hope that Simon Howell has recovered....too much hard work Simon! Thanks everyone.

Room Tip: Signature rooms are well worth the extra!
  • Stayed: October 2013, traveled as a couple
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1  Thank Barns22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded October 4, 2013

Hello,

I am pleased to see you had such a great time with us on your recent visit.

Thank you for your wonderful conmments, I have passed on your feedback reagrding the pool temperature to our Leisure Manager who will be more than happy to look into this for you.

Also we have fed back the comments we have received regarding the outside cabaret act to the booking agent, so thank you for that.

Without your feedback we cannot continue to provide the fantastic service that we pride ourselves on here at Bodelwyddan.

Kind regards Gary Johnson GM

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Reviewed October 2, 2013

Friday 27th September 3 night break:

Just returned from Bodelwyddan Castle hotel our 10th visit in the last 6 years.
Great weekend break excellent signature bedroom, great food, excellent entertainment, great staff nothing to much trouble at all. Special thank you to Eddie one of the chefs who look after us.

Had a job to hear entertainment at times due to a party of bowls some of them were more interested in talking and drinking.

John P

Room Tip: Signature rooms are well worth paying a little extra for.
  • Stayed: September 2013, traveled as a couple
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Thank johnstokeontrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded October 4, 2013

Hello,

WOW, 10 visits in 6 years that is fantastic, thank you so much!!!

I am pleased to see that your most recent visit was 'Once again a great weekend'.

Thank you for coming time and time again to Bodelwyddan, we really appreciate it and hope to see you again soon.

Regards Gary Johnson GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

We went to Bodelwtddan Castle as it was shown as one of Warner's top places. Although all the staff were great and very friendl we found it a disappointment after visiting other Warner Hotels. The entertainments hall was drab and dark and in need of livening up. The upstairs lounge were the late entertainment was held was even darker even in the daytime. Unlike other sites there were no nice lounges to sit in in the daytime it was either one of the eating places or your room. We knew that the entertainment would be the entertainment team but even this was below the usual standard. The only saving grace was we went on a hlaf price deal if we had paid the full price we would have been even less pleased

  • Stayed: September 2013, traveled with friends
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Thank Jacqueline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded October 4, 2013

Hello,

Thank you so much for taking the time to leave your feedback.

I am sorry to read that on this occasion you were disappointed with what we had to offer. As you can see from the other posts we do have many many people who have a fantastic time with us.

With 13 magnificent properties with completely different characters and different things to offer, people do tend to have their favourites and I am sorry that we are not yours.

Thank you for coming to visit us & we really appreciate your comments regarding the team

Kind regards

Gary Johnson GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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