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“discriminated against”

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Hendre Mynach Caravan Park
Certificate of Excellence
cheshire, uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“discriminated against”
Reviewed August 29, 2013

We camped at this campsite from friday till monday of the August bank holiday weekend.
We were informed before arriving that you could not pre book, it was first come first served basis.
When we arrived, the site was almost full. We were advised to drive around the site if we found an empty space then we could pitch our tent. The field we were in had 3 spaces that were reserved. We enquired to see if we could use one of these spaces? However, we were informed these spaces could not be used as they were protecting the grass.
We pitched our tent in the middle of the field, approximately one hour later, four tents were allowed to pitch in one reserved space, and two other tents pitched in another reserved space.
I felt discriminated against and therefore would not camp at this site again. I would visit and camp at Barmouth again as it is a lovely place. I would just find a different campsite.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank sharkey2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindybob C, Owner at Hendre Mynach Caravan Park, responded to this review, August 31, 2013
I'm sorry you had a bad experience here at Hendre Mynach. We take all feedback seriously and like to think we can learn from negative responses.

To clarify, we do take bookings on electric hook-up pitches but we cannot pre-book non-electric pitches. We simply don't have the manpower, especially at exceptionally busy times such as school summer holidays and bank holiday weekends. The reserved area was not to protect the grass, so I'm not sure who told you that or why. It was in fact for electric hook-up tents that had pre-booked. Because the area in question is immediately next to a non-electric area it would be easy to turn up and mistake it for available non-electric pitches and go ahead and pitch your tent there. In fact it's clear that you hadn't realised this and we want to make everyone's stay as trouble-free as possible. It would be awful to pitch up and then be asked to move off an electric area. I will discuss your comments with all staff to ensure there are no future misunderstandings. I hope this explains matters for you, but we're really sorry you felt we discriminated against you. That was, and never would be our intention.
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252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (23)
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English first
Ikast
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 28, 2013

The staff were very helpful and welcoming. The site is near a nice beach, great for walking the dog. The pitch sizes do vary so ask when you book.
The toilets were very clean and showers warm.
The kids' playground was well used with lots of families using the site.
A great location for exploring the beautiful area.

  • Stayed August 2013
    • Location
    • Cleanliness
Helpful?
Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindybob C, Owner at Hendre Mynach Caravan Park, responded to this review, August 31, 2013
Thanks for making the effort to review our site. I'm glad you found us to your liking and appreciate your feedback. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oswaldtwistle, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 27, 2013

This is the second time we have stayed, staff are very friendly, location is fantastic only a walk to the end of the site and your on the beach. Walk down the promenade to the town, some lovely little shops, couple of good dog friendly pubs and a great butchers for all your BBQ needs.

  • Stayed August 2013
    • Location
    • Cleanliness
Helpful?
Thank JackieLambert13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2013

I picked this site based purely on reviews and the location and we weren't disappointed. We had an amazing week and met some lovely families. The facilities were kept immaculately clean considering the amount of people using them and it was good to see staff regularly around the site. The only reason I've not given full marks is that I believe the toilet/showers/washing up area could be improved a little on the tenting area. The beach couldn't have been much closer and was ideal for us with two young boys to entertain, our 4 year old even enjoyed a bike ride into Barmouth along the promenade. Thanks Andrew for buying our tea before we left too ;-)

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Hazel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindybob C, Owner at Hendre Mynach Caravan Park, responded to this review, August 31, 2013
So glad you had a lovely time here. We've noted all your comments and we'll consider how we can improve for full marks next time...hope you come again to see whether we've earned our Brownie points.
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uk
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 25, 2013

Our family have been using this camp site for 15years and my husband and myself have been coming here for the past 10. Its always clean, the toilets and showers are maintained regularly, we have always felt very welcome by all the staff who are very friendly and chatty. The location is great right on the beach and 20 minutes walk into town.
We shall be returning again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindybob C, Owner at Hendre Mynach Caravan Park, responded to this review, August 31, 2013
And that's what we're all about. We understand that if the kids are happy, the parents are usually happy too. We strive to provide a good, clean and tidy site that's quiet at night and so everyone can enjoy the fabulous beach and Barmouth all day long on our doorstep. Come again soon. We're open March til January so there are plenty of opportunities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 20, 2013

Just stayed at the hendre mynach site for 4 days and had a great time. The tent field was nice and level with big spaces for your tent and car. The pitch is not marked out like at some campsites which I thought was good. Despite the rain we all loved our few days here (the field was a bit waterlogged one of the days but it did rain A LOT!).

It's just across the road from the beach with good access and Barmouth town is a short walk down the prom, although there is a mini train for those who don't want to walk (a bit expensive but fun for the kids).

Facilities were kept very clean and plenty of toilets and showers and cubicles with basins. Also plenty of washing up sinks with free hot water. There are lots of outside water taps for campers and caravans too.

Great park for the kids to play in and a small shop for essentials.

All in all we had a great time despite the weather!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deeside
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 17, 2013

We have just returned from a week's camping stay at Hendre Mynach.
The site is well managed,well set out and it's close proximity to the beach and Barmouth town is a huge plus.
The site staff are very friendly and very approachable and the welcome on arrival when booking in etc was great.
The camping pitch with hook up was spot on and I would say that this is by far the best site we've stayed at in Wales to date.
The facilities were excellent and very clean.
We will definately return to camp again at Hendre Mynach :-)

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hendre Mynach Caravan Park

Property: Hendre Mynach Caravan Park
Address: Llanaber Road, Barmouth LL42 1YR, Wales
Location: United Kingdom > Wales > North Wales > Gwynedd > Barmouth
Hotel Style:
Ranked #1 of 11 Specialty Lodging in Barmouth
Hotel Class:5 star — Hendre Mynach Caravan Park 5*
Number of rooms: 6
Also Known As:
Hendre Mynach Caravan Park Hotel Barmouth
Hendre Mynach Caravan Park Barmouth, Wales

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