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“Beware of JN Jeweler in Maho, St. Maarten”
Review of J.N. Jewelers

J.N. Jewelers
Ranked #2 of 12 things to do in Maho
Certificate of Excellence
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Owner description: Established in 1986, J.N. Jewelers is the first jewelry store in the Maho area of St. Maarten. We offer fine jewelry with precious and semi-precious stones, loose diamonds, and are authorized retailers of several brands of watches including Citizen, Bulova, and Skagen. As a growing family jewelry business, we are committed to providing the highest quality of customer service for all of our products. The customer always comes first.
Reviewed August 13, 2013

Have purchased many items from Raj - this time a diamond ring - two stones fell out before we left the island, which he replaced. When we got back to Toronto, took the ring to our jeweller and were advised that the stones were scratched (second hand) and the settings very faulty - lost another stone - cost to fix $660. Numerous emails and telephone calls to JN were all ignored and never returned. DO NOT PURCHASE EXPENSIVE JEWELLERY FROM THIS STORE. Anything under $100 would probably be OK but stay away from the "great deals on diamonds". Better store to shop at is Riviera - go see Shane or Nash - they stand behind their products!

7  Thank retiredhelidude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niranjan M, Manager at J.N. Jewelers, responded to this reviewResponded December 24, 2013

Dear Customer,

There is no employee named "Raj" working with us. But anyway, we are very sorry to hear that you had a problem with one of the pieces you bought from us recently. As you have said in your review, you have purchased many pieces from us and obviously you were very happy with all of them at one point in the past. Following from our policy that the customer always comes first, we are still willing to help you so please send us a scanned copy of the receipt as well as a picture of the ring to jewels123sm@gmail.com. Can you please also tell us the e-mail address you have been using to correspond with us so that we can get to the bottom of this matter as soon as possible? If you would like to, you may also call us at our U.S. phone number (305-508-5949) and speak with us directly.

I happened to see this review just today as I was searching for "JN Jewelers" on Google and have thus chosen to respond immediately.

Happy Holidays to you and your family!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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274 - 278 of 282 reviews

Reviewed September 23, 2017 via mobile
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Reviewed June 8, 2017
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Reviewed January 21, 2017 via mobile
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Reviewed October 30, 2016
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