We stayed using a voucher which the new owners kindly honoured. Our room was a bit dated but was spotlessly clean and had all the amenities required apart from WIFI, but this was a very minor issue and was completely out of the new owners hands and down to the network provider. We were able to get WIFI elsewhere if needed. As for the previous comments about customer service in our experience we have nothing but praise for all the staff. Very friendly and helpful. The best thing about the hotel is the food and we thoroughly enjoyed our evening dinner and the wonderful breakfast that we enjoyed each morning. Definitely the best way to start the day. Overall we had a lovely time and in our opinion for what we paid it was an absolute bargain.
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- Also Known As:
- Douglas Arms Castle Douglas, Scotland
- Douglas Arms Hotel Castle