As a Blue Badge Tourist Guide I have always enjoyed taking my visitors to Floors Castle but yesterday 14th October was disappointing. I checked their web site prior to the visit for the autumn opening hours and in October it stated the last ticket would be at 3.00pm. I suggested to my 3 American visitors that we could have lunch in the Courtyard Restaurant before exploring the castle. On arrival, we parked and found the Courtyard Restaurant was closed with a sign suggesting the Terrace Restaurant at the Garden Centre. We returned to the car and drove to the other restaurant. It was full, not surprising as the other one was closed, due to lack of staff we were informed. We had a short wait and were then seated in at a vacant table. The soup and pot loaf breads were delicious and we managed to eat and return to the castle for 2.30pm. When we came out of the castle the gift shop was already closed which again was disappointing as they usually have such unusual items for sale. I would have thought it would have been in their interest to have the shop open until the last visitors had exited the building. My clients had been looking forward to buying some present to take home.
Ideally the castle should have had a sign at the usual ticket office on the driveway that certain aspects of the castle would be unavailable then visitors could replan their visit accordingly.
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