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“A nice change of pace”
Review of Floors Castle

Floors Castle
Ranked #2 of 18 things to do in Kelso
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: 5 star visitor attraction in the Scottish Borders and the largest inhabited castle in Scotland.Built in 1721 in the historic town of Kelso, Floors Castle is home to the 10th Duke and Duchess of Roxburghe. Its spectacular state rooms display an outstanding collection of paintings, tapestries and furniture, enhanced with family photos. Within the grounds, there is much to see and do including riverside and woodland walks, adventure playgrounds, two cafe's and gift shops . The gardens include a woodland plantation, a french style parterre and a traditional walled gardens renowned for its herbaceous borders together with a children's adventure playground.
Reviewed July 23, 2013

We visited as part of a tour group, so our time was limited. Two very knowledgeable guides set an easy pace through the common living areas of the home. There were many personal items on display, as well as many historical family artifacts. Most of the rooms were staged, so it wasn't as personal as we had expected, but the guides more than made up for it. Whenever we stopped to study a painting or family picture, we were given as much information and friendly conversation as we could stand. Being on a tight schedule, we skipped the cafe and walked the grounds. The castle and grounds were interesting but nothing that we hadn't seen before, although I must say the sheer size of the estate is rather impressive. We found our visit enjoyable, and a nice change of pace from Edinburgh and Hampton Court.

Thank Chuck_Haaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"walled garden"
in 116 reviews
"terrace cafe"
in 49 reviews
"family home"
in 38 reviews
"open to the public"
in 27 reviews
"stately home"
in 17 reviews
"room guides"
in 13 reviews
"beautiful grounds"
in 13 reviews
"well worth a visit"
in 44 reviews
"herbaceous borders"
in 10 reviews
"bird room"
in 10 reviews
"family photos"
in 10 reviews
"knowledgeable guides"
in 10 reviews
"coffee shop"
in 20 reviews
"play area"
in 8 reviews
"zip wire"
in 8 reviews
"cakes"
in 25 reviews
"soup"
in 13 reviews
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544 - 548 of 670 reviews

Reviewed July 22, 2013

After visiting the garden centre we decided to have a coffee in the sunshine at the Terrace cafe. There were 7 empty tables outside however I was told quite bluntly that none were available as they were reserved for lunch. As this was approximately 1045 hrs and the table layout was very minimal I could not see how the staff could justify their excuse for not wanting to serve us. Another couple also complained to us about this situation. Had this been a restaurant and not a cafe then I would have accepted the excuse. We persisted and remained for a coffee then left after poor customer service and a sarcastic comment whilst paying. Turning away customers, rude and possibly lazy staff. Not acceptable.

Thank Carl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

I visited Floors Castle in May, expecting a lot from the biggest inhabited castle in Scotland...
Unfortunately, you only get to see a few official, stately rooms with the focus on paintings and glass cabinets - much like a museum. I missed some atmosphere, the history, the family-home feeling.
Fortunately the weather was great, so I had the chance to enjoy the beautiful setting and an ice cream on the terrace of the Garden Centre.
So, my recommendation is to visit on a nice day!

Thank Batty71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

We visited Floors Castle recently and were delighted by the immense stately home set in hugh parkland just outside the lovely town of Kelso (itself well worth a visit!).

The fine spacious well-lighted rooms were decked with rare old tapestries, fine antique furniture and artefacts and very valuable paintings. The guides were extremely courteous and knowledgeable.

The Duke's family have ancient associations in the Borders having been involved in the Reiver times. There were many artefacts dating back to the historic times of the Ker family.

Whilst very grand it still retained the feel of a family home which it is for the the Duke of Roxburghe.

The cafe produced a delicious coffee and cake which were extremely reasonably priced and served very courteously. We ate in beautiful surroundings. We found the house to be great value for the quite low admission fee compared to certain other stately homes we have visited.

Thank Transilvanien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FloorsCastle, Manager at Floors Castle, responded to this reviewResponded July 24, 2013

Thank you for your lovely review of Floors!

I am so pleased you were able to enjoy and appreciate everything Floors Castle has to offer.

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Reviewed July 5, 2013

I visited Floors Castle with some trepidation after reading some scathing reports here on TripAdvisor. However I had a wonderful visit and found little to make any poor comments about. There is so much to see in the castle and much variety depending on your interests and so well displayed. The gift shop had an excellent selection of gifts for all purses and I found the prices incredibly reasonable. We had some confusion in my party of relatives about where to eat since the restaurant has toasties and jacket potatoes but the cafe seems to have more substantial and more expensive meals - we would have expected the names 'cafe' and restaurant to have reflected the opposite in food to what they did offer but not a great problem. We did feel the food in the cafe was a tad expensive though. Staff very friendly and helpful.

Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FloorsCastle, Manager at Floors Castle, responded to this reviewResponded July 24, 2013

Thank you for taking the time to review Floors Castle. I am very pleased that you enjoyed your visit so much.

Until recently, the Courtyard Restaurant was more "restaurant like". Demands from visitors of late have meant that we have scaled back the menu there. Having spoken to other visitors and taking comments in to consideration (including your own!), you will be pleased to hear that we are in the process of changing the name to something more suited.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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