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Cross Keys Hotel
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Reviews (352)
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All reviewstown squarekey fobfish and chipsmain courseevening mealpiefirst classwithout exceptionhotel is situatedan overnight stayscottish borderspublic areasnice roomlarge bathroomwedding venuekelso racesthe ground floor
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Reviewed June 6, 2014

Stayed at The Cross Keys in Kelso, staff were excellent, food A1, rooms comfy and clean, lovely hotel in the middle of Kelso, went on a golfing holiday, courses round Kelso excellent, if you are a golfer The Roxburghe course is a must

Room Tip: Try to get at the back of the hotel you will not need an alarm call if you are in the rooms overlooking the square
  • Stayed: May 2014, traveled with friends
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2  Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

I and 19 other golfers stayed at this hotel recently and were pleasantly surprised with the quality and variety of the food at breakfats and dinner. Al the staff from the receptionists to the waitresses and bar staff were all extremely friendly and helpful and the rooms were clean and well sized. We are certainly considering returning next year.

  • Stayed: May 2014, traveled with friends
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2  Thank AlanFirth2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

My husband and I have had two weddings in this hotel and cannot praise the entire staff enough. The pre wedding meetings were made so simple as given sample meals etc and advised what would be good for vegetarians etc , we were offered rooms to be provisionally booked in our name to avoid family and friends having to look elsewhere, and every tiny detail was discussed and arranged in no time, stress free. On the day of the wedding every single little tiny detail was taken care of. The food was lovely, the wine excellent and evening buffet was enjoyed by 200 guests. They even laid big tables for breakfast so wedding party and family and friends could all sit together for breakfast to discuss the day before. Cannot recommend Luca and his team enough.

Room Tip: Rooms at the back of the hotel will be quieter.
  • Stayed: May 2014, traveled with family
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1  Thank S A F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014 via mobile

Walked in off the street to a cheerful and helpful receptionist who gave me an excellent rate for dinner , bed and breakfast. The bedroom was a " standard plus" which meant it was bigger than the normal Twin room. It was a good size with large bathroom and plenty of hot water to bathe and relax in the large bath. The room was clean and beds comfy and warm though the furnishings and decor a little dated. There was a good atmosphere in this busy hotel bar and restaurant and the staff were all so extremely helpful and gave excellent service. The food was very good, locally sourced produce and served quickly. Next morning I was a little late for breakfast but the chef kindly made me two poached eggs which were perfect and served with a smile by the waitress. The slight down side to this was that the toast could have been made with better quality bread. However that's only a little gripe! I'd definitly stay again or eat in their restaurant when in the area! Thanks Cross keys!

  • Stayed: May 2014
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Thank Rosemary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2014

Stopped here as a family as it was a perfect location to attend the Kelso races. The room was huge, clean and had everything you needed - bottles of water were a lovely touch. The food was amazing and not overpriced, fantastic breakfast choice also. The staff were friendly, approachable and professional. The children were made to feel welcome and made a fuss of. Wouldn't hesitate to stay here again.

Room Tip: Any combination catered for, just let them know your requirements.
  • Stayed: May 2014, traveled with family
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2  Thank prestonmooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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