After visiting friends in the cowal peninsula, my wife and I went for a drive as I was looking for a venue for a romantic break for her upcoming 40th birthday and had been told about the Lodge on Loch Goil and wanted to show her where it was.
As we arrived, the gates at the top of the hill opened and I decided to drive in and let her see the setting first hand. Anyone who visits this part of the world knows that the scenery is without question and the Lodge has an excellent setting within it.
At the bottom of the hill we were approached by a man, I'm assuming the owner/manager but it is an assumption as he did not introduce himself. I asked if he could provide me with any literature or information on the Lodge and this was his response.(quote)
'This is private property and we currently have guests staying. We have nothing like that as everything is done through our website. I'll open the gates again for you so that you can get back out'
Now I would hope that if I had paid the £900 it would cost me to take my wife away for a romantic holiday break, then gentleman would have given me the courtesy of a smile or an introduction but instead, the Lodge decide to treat potential clients like they were trespassing.
Its only fair of me to say that I did not get the chance to step inside the hotel so I cant comment on the quality inside so its best to leave this to other reviews who were afforded the pleasure. I, on the other hand, was made to feel like an unwanted pest who had the audacity to approach the hotel in person as I was in the area.
Is this really how a supposed 5 star hotel treats people who are looking to spend significant money there?
This hotel is situated in a fantastic area and may well deliver for some people. I and my wife will never know as this episode has made me take my business, and her holiday treat, elsewhere...what a shame.
Do I think the Lodge management will give a monkeys reading this? On the evidence of the gentleman I met? Not a chance
- Official Description (provided by the hotel):
- The Lodge on Loch Goil is one of the finest 5-star exclusive-use venues in Scotland, our ethos is pure relaxation and total privacy in picturesque and luxurious surroundings. A bespoke experience offering excellence in cuisine, accommodation and service. ... more less
- Also Known As:
- The Hotel Loch Goil
- The Lodge Loch Goil
- The Lodge On Loch Goil Scotland