I picked this hotel because it was quite a reasonable price compared to other posh hotels around and I could get a decent deal on dinner, breakfast, suites, spa and money towards spa treatments.
The spa suite was fantastic and the only room I've stayed it that it compares to is the Mandarin Oriental in Las Vegas. The bathroom is amazing with massive bath, lovely shower and lovely attention to detail. The bed was huge and had a nice comfy topper on it and duvet (hate sheets/blankets). Nice modern furniture and design and the direct access to the roof top garden was amazing. In January we couldn't really use it but it would be great in summer.
The spa itself is very nice but they've obviously had a few teething problems that need sorting out - alot of the plaster is off around the pool and patched up and the sauna light wasn't working. Also the steam room smelled a bit and also had chunks of plaster missing. It doesn't affect the usability of the spa and I'm just picking holes really. It also doesn't really have enough seating for lazing around on. The tea/coffee/water section is very well stocked. The pool is a little cool but thats because its for proper swimming rather than lazing around in. Both hot tubs are nice and the changing rooms have everything you could possibly want.
The best part of our stay was the food. 3 courses of amazing yummyness and one of the best meals I've ever had. All 3 of my courses were out of this world as were the petit fours and amuse bouche. Staff all very friendly and attentive with special mention to the lovely lady who did my nails. There isn't a restaurant in the spa so you either have to have food bought over or get changed and walk to main restaurant.
I didn't stay in the main hotel because I don't really like old style rooms and I get the feeling it needs a bit of updating. The main lounge is a bit tatty and musty smelling. It doesn't really match up with the spa part or the dining room.
So plus points were the staff, food and room
Down points were the distance of spa from main hotel (3 min walk), price of spa treatments and issues with appearance of spa.
I've still given it a 5 because it really is lovely. If I wanted to go to a spectacular spa I'd go to Pennyhill Park because thats amazing but for food and room and overall stay I'd go here.
- Official Description (provided by the hotel):
- Ockenden Manor is a charming and tranquil Elizabethan Manor House tucked away in Cuckfield, one of the prettiest Tudor villages in England. With its history and character, elegant sitting room warmed by a roaring log fire and cosy, wood panelled bar, it's a wonderful place to escape to and yet it is just an hour from London and 20 minutes drive from Gatwick. The hotel is set in nine acres of peaceful gardens and parkland with views across the West Sussex countryside to the South Downs and some of the great gardens and stately homes of Sussex and Kent are within easy reach. ... more less
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- Also Known As:
- Ockenden Manor Hotel Cuckfield
- Ockenden Manor Hotel And Spa
- Ockenden Manor Cuckfield
- Hotel Ockenden Manor
- Ockenden Manor Hotel & Spa Cuckfield, West Sussex