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“New, clean, convenient to interstate” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Forrest City

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Holiday Inn Express Hotel & Suites Forrest City
Ranked #2 of 12 Hotels in Forrest City
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“New, clean, convenient to interstate”
5 of 5 stars Reviewed June 30, 2013

We stayed here for $115 in a 2 queen beds room one night en route to Little Rock. It was positively reviewed and it fit our needs for one night. Beds were comfortable. Continental breakfast was above average. Pool was indoor and adequate. Overall pleasant stay.

  • Stayed June 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank pearlkrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
GREAT!!! We are so glad you enjoyed your stay with us and hope to see you again soon. Thank you so much for the feedback :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    166
    40
    9
    8
    8
See reviews for
103
44
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33
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Brookville, Indiana, United States
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 29, 2013

This was a NEW Holiday Inn Express, and was immaculate. Stayed for one night after a long day of driving, room was just beautiful- so new, we may have been the first people to ever stay in it- or so it seemed. A bit pricey compared to the other Holiday Inn's we have stayed at. Breakfast needed a bit more choices, but we were there for a good night's sleep, so the food was acceptable. Staff very friendly and hospitable.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LorryGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
We are so HAPPY that you enjoyed your stay with us!! Thank you so much for the suggestion and feedback. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hunt, Texas
Level Contributor
142 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed June 16, 2013

New, clean and cheerful. Arriving exhausted after a nine hour trip I was delighted with this apparently new property. I have not stayed in a Holiday Inn in over 25 years and was very p,eased. Our room was large and comfortable, the mattress was easily a 10 for comfort. The pillows were marked soft and firm, which I appreciated and the whole atmosphere of the hotel was cheerful and happy. Before you drive the extra 30 minutes to make Memphis or the 1 hour plus if you are headed to Little Rock, pull over in Forrest City fora comfortable nights rest. Way to go Holiday Inn!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank P H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
WONDERFUL!!! It is good to know that in over 25 years without staying with a Holiday Inn that we made such a good impression on you. Thank you so much for choosing to stay with us...hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 28, 2013 via mobile

Yes, this place is new but we had some problems with our stay. We weren't acknowledged as Priority Club members even though we handed our card at check in. We were told the pool was 85 degrees...wrong! We were told to park in the back since we had a trailer. It was an abandoned building parking lot loaded with nails. Not good. The room was nice and spacious and tastefully appointed but the sheets felt like sandpaper and the mattress was hard. It was fairly quiet. Breakfast was a problem. The tables weren't being wiped down, took forever to get eggs and gravy. It wasn't busy so we don't know why the the 2 girls couldn't keep up. We stay at over 90 hotels a year and were very disappointed. Definetly won't be back especially at that cost.

  • Stayed May 2013
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank TAO58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, June 12, 2013
Dear TAO58,

Thank you for your recent stay with us and reviewing our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. It is regrettable that you found this recent visit to be less than satisfactory due to your experience at check in and the breakfast situation being sub standard. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

We value you as a Priority Club Rewards Member and again I extend my apologies for the shortcomings.

Regards,

Pam G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Grove, Illinois
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 8, 2013

This is a new HI Express, and it GLEAMS! Just off I-40 (but with no highway noise), the rooms are spacious and well equipped. Furniture is comfotable. The lobby is inviting. Breakfast is the standard HIE, which means enjoyyable.

There is not much to do in Forrest City, and the city center is pretty sketchy, with the exception of restaurant Mallard's Grill, 520 E Broadway Ave. Otherwise, go for Pizza Hut.

Room Tip: Request a room on top floor, to north end of hotel (that's awy from I40)
See more room tips
  • Stayed April 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank WhereUg0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
Thank you so much for your compliment. We are so glad that you enjoyed your stay with us, and hope you choose to stay with us again when your travels bring you our way :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bountiful, Utah, United States
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

Stayed here after watching the dog races in West Memphis, AR on our way back to Little Rock. The location of this property with perfect for our needs. We were given a free upgrade to a suite which was nice to give us more room for our stroller and hotel-provided crib. Nice big flat screen TV with great satellite channel selection. Breakfast was standard for HIE, no pancake machine or waffle maker. We didn't use the pool, but it looked nice. I don't think there was a hot tub. There are gas stations and restaurants very close by. I would definitely stay here again if I needed a room in the area.

Stayed April 2013, traveled with family
Helpful?
Thank Dallas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
Thank you for choosing the Holiday Inn Express & Suites-Forrest City! We are so happy that your stay with us was enjoyable. Hopefully the next trip you will get time to enjoy the pool. Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 23, 2013 via mobile

We arrived late to a clean hotel. The over night colleague at the desk was very efficient and friendly. The room was clean, but we were kept awake because of the noise from the room next door. It makes me wonder about the sound proofing of the rooms. The breakfast coffee in standard hotel coffee and not as rich as other hotel coffee I have enjoyed.

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
Thank you so much for your feedback. I appologize for the inconvinience of the noise issue during your stay. I hope you stay with us again so that you may recieve the guest experience that you deserve. Again, thank you we value the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Forrest City

Property: Holiday Inn Express Hotel & Suites Forrest City
Address: 220 Eldridge Rd, Forrest City, AR 72335-9519
Phone Number:
Location: United States > Arkansas > Forrest City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Forrest City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Forrest City 2.5*
Number of rooms: 82
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