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“Afternoon tea for two.”

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The Pier Hotel at Harwich
Ranked #3 of 6 Hotels in Harwich
Certificate of Excellence
Chelmsford, United Kingdom
Level Contributor
118 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Afternoon tea for two.”
4 of 5 bubbles Reviewed May 3, 2014

It was almost thirty years since my last visit to The Pier Hotel and it was extremely pleasing to see that all the good things seen so long ago are still there.

Afternoon tea was a good traditional mix that was well prepared, presented and a good choice mix. The scones were made on the premises and were very well made.

Nothing was too much trouble for the staff who were friendly and attentive all of the time.

Amusing is the 'alternative' weather forecast heard in the loos. You could be in there longer that you intend to.

Criticism. Please clean the upholstery on your dining chairs. They have seen better days.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank NodNodPilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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442 reviews from our community

Traveler rating
    225
    131
    50
    22
    14
See reviews for
72
225
6
38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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  • English first
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English first
Cambridge, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 28, 2014

We have stayed in all of the other Mlisoms hotels and the only problems we have encountered are somewhat little niggles rather than complaints. We stayed at the Pier in a sea view room which was very well appointed and a good size. We liked the big comfortable bed, the big shower over the bath was a winner. A nice touch was the complimentary soft drinks better that paying the usual rip off £4.00 for a Coke. If you like the sea,ships and people watching, this is so good we did not even switch the TV on. The niggle and with all the Milsom hotels the lighting in the room is awful. It was very quiet and we had a great stay. We stayed on the Spring deal whcih was great value for money, the only disappointment was the Habourside Restaurant was closed on the night. We ate in the downstairs Brasserie, I had a dressed Crab to start and it was very fresh and well prepared( not a trace of shell). For my main course and I had the skate wing which was well cooked, I would of liked the prawns and capers finished with some nut brown butter which would of made the shellfish a little better seasoned and would of complimented the juicy skate wing. My wife had a 10oz sirloin steak which she said she would never finish but the plate was clean it was a good piece of meat well cooked. I had the cheese which was a little small and did not reflect the cheese stated on the menu. My wife had Sticky Toffe pudding but had to ask for some more sauce as it was just a decoration on the plate, The staff were very good and the service was good without being rushed. The breakfast was a bit disappointing as they had run out of kippers and my wife had a bacon sandwich which was a bit on the dry side. That aside this was a great break for us and you should go and check it out. We will certainly be back for more.

Room Tip: Go for a seaview room it is worth it.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank COsbpcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 26, 2014

We went back to the Pier yesterday for a family celebration, and decided we'd like to eat in the downstairs brasserie. We'd eaten here previously on a less busy Sunday night and enjoyed it immensely. What followed was an unfortunate experience.

Having been told we didn't have to book for the brasserie, we arrived earlyish (7.15pm) to find a decent table next to the window. We were then asked to move by the young maître'd as "we have reserved this table for guests staying in the hotel". No reserved signs on it and no cutlery laid out! If you intend on reserving tables, surely you need to make this clear to patrons before they arrive, instead of just telling them to 'sit wherever you like - except here'?

My fish,crab and prawn curry was lovely but tiny. For £18.50, I expected more than a dish which most restaurants in the area would probably have deemed a starter. The service was ok but got the feeling from one of the waitresses that they were very busy, given her initial brusque manner when we sat at another table. Perhaps it was just an 'off night'? Even so, I think we'll go elsewhere for dinner for the foreseeable future. A shame, because we've enjoyed it here in the past.

  • Stayed April 2014, traveled with family
    • Value
    • Service
Helpful?
5 Thank NickDrake190735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frinton-On-Sea, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed April 22, 2014 via mobile

We decided at lunch time on a Tuesday (22nd April) to have a nice lunch and a drink at a venue that has been on our ' to do ' list for the last 2 years since living close by. We first on being told sit anywhere we like tried to find a seat which was clean and not badly soiled and stained, and we were only smart casual, not suited and booted. I ordered the scallops and chorizo salad and on arriving at my table in front of me was 1 spinach leaf, 3 scallops and 3 strips of chorizo, at just under £12 what a rip off, my wife's chargrilled veg on bruschetta, nice but could have been more of it.
We had 1 beer, 1 glass of sparkling water and our 2 small snacks for £28.
This is terrible value for money and feel you are paying for the name of this chain.





Stayed April 2014, traveled as a couple
Helpful?
2 Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed April 18, 2014 via mobile

One of my favourite restaurants is Milsoms near Dedham, Essex and The Pier, Harwich has the same owners so I thought it was a go.

There are two restaurants the downstairs brasserie and the upstairs more formal restaurant. You can't book downstairs and I was told by a friend that it gets busy (you need to arrive before 7pm if you want to avoid the rush and eat downstairs apparently). So I booked upstairs. It was was a lot more formal than I was expecting - white table cloths etc - very different to Milsoms. The decor is very clean with lovely pictures of boats - very much a nautical theme, which even extends to the background fishing forecast (with a twist) in the toilets!

We had window seats which had a great seaview - Harwich is a very busy harbour - even at night.

It was Good Friday which was the main reason for going to this restaurant as it's a fish place - especially upstairs where the menu is mainly all fish.

As I was with my wife and 2 teenage boys we skipped the starters and went to the mains. I had skate which fabulous. My 15 year old had lobster (the most expensive thing on the menu £30 - typical teenager) which was a great 'first' experience for him and it tasted amazing. My wife and 13 year old son had the mixed seafood platter which was also very good.

The main dishes don't come with any sides.

We had the sour chocolate pudding, which was a stodgy chocolate brownie with honeycomb, stout, ginger etc. It tasted amazing - much better than the description and it's enough for 2 to share.

This is not a cheap restaurant - you could easily spend £50-£60 a head if you has a starter and a bottle of wine. We just had a glass of wine each and no starters and the bill came to £38 a head which I thought was OK. However it's a great restaurant. The thing that really made it for me was the staff. They are all quite young but really relaxed and friendly - not stuffy at all and they all liked a good chat. They helped to create a really chilled and relaxed atmosphere.

So overall a really great dining experience which all the family realised was a special Easter treat. Oh and old Harwich is worth a quick walk round.





Stayed April 2014
Helpful?
1 Thank flowersingingman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed April 16, 2014

My husband won a competition in a local magazine for a one night luxury stay for two in the Mayflower Suite at Milsom’s Pier Hotel in Harwich. Included in the prize was a chilled bottle of Prosecco on arrival, 3 course dinner in their Harbourside Restaurant and full English breakfast. We arrived early in the afternoon to a welcoming reception and were presented with a bottle of Prosecco in a wine cooler filled with ice. The suite is fabulous, very large and clean, with a huge bow window and a telescope looking out to sea. As there is very little to do in Harwich on a Saturday afternoon we made full use of the large comfy armchairs with matching footrests as we enjoyed the Prosecco. There was a pile of magazines together with a copy of their own recipe book and we decided to purchase a copy which the staff obligingly got both of the chefs to sign for us. Nothing was too much trouble for the staff and our room had everything we could wish for. Complimentary mini bar, jelly beans, DVD player and large wide screen TV, robes and slippers, and a huge, comfy bed. When we finally had to drag ourselves away from our suite for dinner, we were again greeted warmly and shown to our table. Dinner was delicious and we both had local crab followed by lobster together with sides of peas and fries. We eventually retired to our room, full and happy to enjoy coffee from the excellent coffee machine in our room.
Our break came just a couple of weeks before our 9th wedding anniversary and it gave us time to relax and unwind at a time when we both needed it. We were treated very well, and not like a couple who were lucky enough to win a ‘freebie’. Our thanks go to the staff of The Pier for making this a truly memorable weekend.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 16, 2014

Had a fantastic Saturday night at the Pier Hotel Harwich. Great meal in the Harbourside restaurant,the seafood
was amazing. The secret is to try and book the Mayflower suite where you can relax in the comfortable chairs
and sit and watch the world go by with the added bonus of a superb sunset and the various shipping movements
that pass by the large windows.
Many thanks to Louise and Charlotte for arranging our stay on the 12th April 2014.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosebuddc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pier Hotel at Harwich

Property: The Pier Hotel at Harwich
Address: The Quay, Harwich CO12 3HH, England
Location: United Kingdom > England > Essex > Harwich
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Harwich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Pier Hotel at Harwich 4*
Number of rooms: 14
Official Description (provided by the hotel):
We thank you for your feedback, however we do not respond to individual comments. Following on from a 1.5 million reinvestment over the last 5 months, The Pier at Harwich is once again open and set to become East Anglia's number one coastal destination for food and drink. The redefined brasserie is located on the first floor of the completely modernised 1860 listed building in historic Harwich. Experience all-day dining (all-year-round) and outdoor dining - whenever the sun shines - with a menu celebrating modern classics, an exciting grill menu and wonderful fresh fish and shellfish landed on The Pier's doorstep. Guests can select from a predominantly European wine list or enjoy Prosecco-based cocktails, craft beers and cask ales. The stripped back and raw textured interior, designed by Geraldine Milsom, makes reference to the industrious and hardworking Harwich port, but achieves a balance between function, luxury and glamour. The harbour wall is only 20 metres from the door and The Pier's newly extended first floor balcony (for drinks and outdoor dining) overlooks the water, ships and working docks. With estuary views from every table, The Pier, only a stone's throw from the confluence of the Stour and Orwell estuaries is a very special destination for lovers of great food and drink. NAVYÄRD on the ground floor is a continental bar and terrace adjacent to the working harbour, the ideal place for fun and relaxation. Cask ales, craft beers, a great drinks list, Prosecco-based cocktails and one of the most carefully sourced and extensive gin lists makes the NAVYÄRD 'the' go-to bar for The Pier's neighbours, friends and welcomed guests. The NAVYÄRD is undeniably and unashamedly a 'love letter to the continent' - celebrating and championing the influential and historic links that Harwich holds with Scandanavia and wider Europe. The wines, beers, ales, drinks list and a gin library have been sourced from across Europe and are complemented throughout the day by Nordic-inspired small-plated food. Great coffee, fresh pastries and the simplest tastiest late breakfasts (think eggs, rye bread and avocado) through to open Scandinavian sandwiches, sharing platters and fresh oysters. The 14 bedrooms are individually styled to match the seascape and take full advantage of the brilliant light that you only get when staying on the coast. Harwich enjoys glorious sunsets with molten coloured horizons and the setting sun on the Stour estuary is a special feature of staying at The Pier. All bedrooms are equipped with complimentary soft drink mini-bars, Aromatherapy Associates bathroom products, Sky In-Room and free Wi-Fi making The Pier an exceptional small hotel. ... more   less 
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Also Known As:
The Pier At Harwich Hotel Harwich
Pier Hotel Harwich
The Pier Hotel Harwich
The Pier Hotel At Harwich England

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