As the entry below was from a member of our family party we feel it necessary to give what we consider to be a more balanced viewpoint.
Firstly and possibly most importantly, this is a 200 year old building with character and no comparison to a modern hotel should be made but we do agree that some aspects could do with a revitalisation.
These guests were the last to arrive so they probably got the last choice of room available that night, from a collective booking of four rooms for that night, increasing to six rooms for the following two nights. All the room's facilities were clearly stated on the web site so it was just pot luck which room was left available for them.
The bedding is a justified comment as we ourselves (in our 60’s) really struggled with the weight and restriction of the tucked in sheets and blankets. However both the bedding and the bed was of a good quality and the bed covering (duvet or blankets) could be just down to taste.
The breakfast menu was extensive and cooked to order but not always to everyone’s liking. Fresh fruit, cereals and yogurts were available every morning for those who did not want a cooked breakfast, along with orange and tomato juice as well as the usual tea and coffee. Goats milk was also specially supplied as a part of this guests dietary requirements.
We found the owners very friendly, helpful, courteous and accommodating, especially while trying to arrange this six room family Birthday celebration break with all the difficulties associated with a fluid situation as to when busy party members can arrive as well as late changes to party numbers.
They were very helpful in recommending restaurants for our special celebrations and showing us an example of a room while on a fact finding visit a month earlier.
Wi-fi was available in all rooms and ours was pleasent, bright and comfortable for our needs.
We understand that everyone is entitled to their opinion but using the word terrible and advising others as 'dont stay here' in the room selection tips is unjust and uncalled for.
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- Also Known As:
- Kersbrook Guest Hotel Lyme Regis
- Kersbrook Hotel Lyme Regis
- Kersbrook Guest Accommodation Lyme Regis, Dorset