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“The most beautiful hotel”
Review of Stone House

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Stone House
Ranked #1 of 1 Hotels in Heathfield
Reviewed July 8, 2011

We enjoied so much our 2 nights stay in this old beautiful house.
Hospitality was very generous, breakfast is unforgettable.. in a very beautiful woody dinning room. The old rooms around the house - are all so elegantly and warmly decorated. D'ont forget to walk in the big garden... Highly recommened.

  • Stayed: June 2011, traveled as a couple
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Thank Tal_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 - 33 of 36 reviews

Reviewed July 7, 2011

This review mainly is about the restaurant of the hotel that is only open to hotel guests. Th hotel is a very beautiful rustique traditional English mansion in a gorgeous environment. In the restaurant the lady of house (the owner) is the 'master chef'. I don't know if the title of masterchef is a certified one, but in any case it is not related to good food. The menu consisted of 3 courses of which for many an additional price had to be paid. That wouldn't have been a problem if the food would have been acceptable which it clearly wasn't. My wife's starter, gravad lax, was OK though; my marinate shrimp were way overcooked which leads to this kind of hard bars of protein like item without any tatste, also not the marinade's one. My wife went for a babotee of lamb, I had filet of pork. Both were hardly consumable. Again no noticable seasoning and cooked to the supreme dryeness. Especially with the babotee you really have to be forcing it, because it should be a juicy, tasteful (ginger, kerry etc.) South African dish. The lamb in the babotee was entirly cooked to fibers and no moist was in there anymore. The quantities were also a bit on the small side. The English cheese was as usual second to none. The hotel was georgeous, the food however wil assure that we stay away there.

  • Stayed: June 2011, traveled as a couple
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3  Thank janbnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2011

It's been more than a year since a review has been posted on Stone House. We saw it in a travel book, love unique bed and breakfasts, and gave it a try as our first of five stops in our first trip to England. It's a great first stop.

Rural, yes. In fact, as we navigated our struggling GPS that knew Rushlake Green but not Stone House, I wondered, what have we in store for us?? For Big City USA travelers, this was the end of the earth--and exactly what we had wanted.

The ancient home is beautifully cared for. The massive vegetable and flower gardens behind it remind you of some of the estate gardens that are famous in this region of Sussex. (Go to Sissinghurst, Scotney, Bateman 's, and Bodiam Castle for a wonderful exposure to gardens and historic manors.) Our room was called the Canopy Room, with an en-suite bathroom up a flight of stairs within the room. The bath was extremely well appointed and spacious, with a bidet, nice opening window, and huge tub with a hand shower. (There's no stand-up shower, but it doesn't take long to get the hang of "showering" in the tub with the hand wand.)

The bed was comfortable, and positiioned well for the TV if you wish, which we didn't. There is a bit of conversation from the kitchen staff room below us that encroached in muffled form into our room, but it ceased about 10PM so it wasn't really a bother. (There is no guest room above or below you, so no other sounds intrude.)

The breakfast is massive. Worth two meals. The evening dinners are true gourmet. You won't find food with this quality for miles. Since there are only about five tables max dining, it''s a wonderful and romantic experience.

Mr. Dunn, proprietor and host, is a true gentleman. And Mrs. Dunn could start her own Gourmet magazine.

We had a great time. There are drawbacks. There is no air conditioning, which is not a problem in May but might be in July/August. The roads leading to it are very narrow--an exciting challenge to an American driver, but one we managed with typical American pride. Sights to see are mostly about an hour drive away in all directions of the clock. But at least Rushlake Green is pretty central to all.

For a wonderful, rural experience, we loved Stone House, and would choose it again.

  • Stayed: May 2011, traveled as a couple
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1  Thank rjmartintx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2010

Be warned - there are no tea/coffee-making facilities in rooms and they charge rip-off prices to deliver it to your room...£3.25 per person for a pot of tea containing just enough for two cups. No hot water to top it up, no biscuits or anything else to eat. That completely took the shine off the stay for us and we wouldn't return.

Something else: we enquired and tried to book while the owners were away on holiday and the hotel closed. The service during their absence was appalling. The answering machine was like something out of the 1960s, the greeting not even announcing that we had got through to Stone House. We left 2 or 3 messages and got an unhelpful call back a couple of days later. The requested hotel brochure did not arrive in the post. Then we got another call back from someone else a couple of days after that who had no idea we had already been called. The whole episode was unbelievably amateurish, a real Fawlty Towers job.

On the plus side, the owners, staff and food were excellent. Be aware that the rooms don't have locks, if that bothers you.

PS There was no shower in our room, just a bath tub - don't know about other rooms.

Stayed: April 2010, traveled as a couple
1  Thank DaveH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoneHouseHotelUK, Owner at Stone House, responded to this reviewResponded January 4, 2011

Thank you for your comments. We have taken your points up with our staff as our aim is to provide our guests with the highest quality of service and feel upset that this has fallen short.

Actually we do have tea and coffee making facilities in all our rooms and a box of home made shortbread biscuits that is put in every room on arrival and have had this since 1985. If guests request tea or coffee in their room or in one of the downstairs rooms, we would provide this at a cost but would supply a large pot of tea with a separate jug of hot water for two people.

We were having a new telephone system installed throughout the hotel while we were away and this led to some initial problems that were recitified on our return.

Peter Dunn.

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Reviewed February 2, 2010

What a pleasant surprise. My wife and I arrived at Stone House last month without very high expectations. We loved it. Situated off a charming rural green and behind a peaceful pond sits a delightful home (and it does feel like a home) that began as a Tudor home in 1495, which has subsequently and very tastefully incorporated a Georgia portion in the 1700's. Most amazing is that it has been in the same family all of that time, and is currently owned and run by Mr. and Mrs. Peter Dunn. We understand that she does the cooking while he mans the front of the house. Meeting Mr. Herbert was a treat. He is a most warm and delightful host. Although we did not meet Mrs. Dunn, both our dinner and even our breakfast were the best we enjoyed our entire trip, and one of our main reasons for travel is to wine and dine. Speaking of wine, we were blown away that a 6 room hotel could boast such an excellent and reasonably priced wine list. We were offered a choice of lounges before dinner. They were both so inviting that we visited one before and one after dinner, both having cozy log fires, beautiful furnishings and family paintings and photos. This was in the Georgian portion of the home. Dinner was served in an older portion of the house which was seamlessly connected. It appears that the dining room gets configured for each meal based upon the number and grouping of diners expected. We both enjoyed some of the finest game we have ever tasted. This place and it's owner should be declared national treasures. My only regret is that I forgot to sign the guest book upon leaving. I hope this finds its way to Mr. Dunn so that he knows how very much we appreciated his wonderful hospitality.

  • Stayed: January 2010, traveled as a couple
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Thank sfinestone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2009

High comfort, attention to detail, very welcoming and helpful staff. We stayed in the 2 bedroomed cottage which had its own private garden and not in the main house. Very peaceful and relaxing.
The grand house itself is steeped in history being in the Dunn family since the 1400`s,the grounds including a large walled garden and lake are spectacular. The breakfast was amongst the best I have eaten, and the evening meal sourced from local produce was very good also. The wine list is extensive and well chosen although primarily French with some fine older vintages.
A stay here is not however cheap and yes the "extras" do add up. Very much a special occasion place.

  • Stayed: August 2009, traveled with friends
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Thank Vespasian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2008

We discovered Stone House earlier this year. We initially booked in simply because they would accept our dotty (!!) Dalmation. What a discovery. An amazing place. Calm, relaxing, nothing too much trouble for the staff. Just like staying in a privately owned country house. The rooms (we stayed in the Pink four poster second time around) are lovely. The food is exceptional. We returned home dreaming of our own kitchen garden and promising ourselves that we would eat much more healthily. A wonderful oasis in a totally mad world. Can't recommend it enough. Many, many thanks to Mr and Mrs Dunn (the owners) and their dedicated staff.

  • Stayed: October 2008, traveled as a couple
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Thank Tyler9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stone House

Address: Rushlake Green, Heathfield TN21 9QJ, England
Location: United Kingdom > England > East Sussex > Heathfield
Amenities:
Hotel Style:
Ranked #1 of 1 Hotels in Heathfield
Number of rooms: 7
Also Known As:
Stone House Hotel Heathfield
Stone Hotel Heathfield
Stone House East Sussex/Heathfield, England

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