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“An underwhelming experience”

The Victoria Inn Restaurant
Price range: $13 - $45
Cuisines: French, British
More restaurant details
Restaurant details
Good for: Romantic, Special occasions, Families with children, Local cuisine
Dining options: Lunch, Dinner, Breakfast, Reservations
Description: Standing at the gateway to Holkham and the National Nature Reserve, the Victoria is a classic English inn owned by the Coke family and managed by the Holkham estate. There are ten elegant bedrooms, the bar and dining rooms offer a relaxed blend of style and comfort. The “Vic” serves delicious locally sourced food, much of it grown and raised on the estate with a bold emphasis on freshness, simplicity and value. Holkham has been a leading agricultural estate since the 1800’s when Thomas William Coke bought the site and the young Queen Victoria elevated him to the peerage in recognition of his contribution to farming in 1837. The name of the proposed new inn must have been inevitable when it opened its doors in 1838. The Victoria re-opened in Spring 2013 following extensive refurbishment.
Reviewed May 28, 2013

The Victoria has long been a favourite of ours for imaginative lunches after a weekend walk in the deer park or on the beach at Holkham. We were quite surprised to see that it closed for re-furbishment in January (we didn't think it needed fixing) so eagerly awaited it's reopening. We decided we'd try the restaurant for an evening dinner with friends to celebrate a birthday. We have eaten dinner in the restaurant before and would certainly describe it as a fine dining experience. On this occaision we certainly didn't enjoy fine dining or fine service. Our pre dinner drinks order was delivered incorrectly, cutlery items were missing from our table and we were served pre dinner bread without side plates. We (and we observed other tables also) had to request side plates. At least our table was large enough for 4 people unlike other round tables nearby that were clearly designed for 2 but 4 diners were squeezed onto them. I'm afraid when our food arrived it could only be described by all of us as bland with the exception of perhaps one of the starters. The asparagus starter was accompanied by a hollandaise sauce that was virtually tasteless and the lamb dish for main course was overcooked and again devoid of any flavour. I'm afraid we had a totally deflating and underwhelming experience and presume the previous chefs are no longer with the Victoria. I'm sure it is early days under the new regime but urge them to at least get back to the standard that was the reason for the high regard in which the Victoria was previously held.

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1  Thank CambridgeSandpiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, Manager at The Victoria Inn Restaurant, responded to this reviewResponded June 12, 2013

It is disappointing to read your comments. The Victoria is a busy inn and does not aspire to offer a “fine dining” experience; our aim is to provide simple, brasserie style dishes but the food should not be “bland” or the service sloppy. We must and will try harder.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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322 - 326 of 326 reviews

Reviewed May 24, 2013

We visited following the relaunch at The Victoria. The venue has been attractively styled with superb views out over the marches. The staff were attentive & the atmosphere relaxed & friendly. We were sat at a circular table for two which was the smallest place setting that I can ever recall the waitress was extremely challenged to fit drinks, food & accomplishments on the table which was unexpected at such an establishment. Our water jug had to be re moved to clear space for the main couThe food was well cooked but the menu unspectacular & in need of a little more sparkle to fit in with the promise that the The Victoria offers as a venue. This is a great place to visit with guests & for a special occasions but there is plenty of room for improvement in what is offered on the menu.

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Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

I was expecting exceptional food from this 'high-end' establishment, especially after the fanfare of their reopening. Not so. While the hotel and dining area are lovely, our lunch was uninteresting, bland and presented with little imagination. The Victoria Inn dining room will have to improve its standards if it wishes to attract discerning customers. I am afraid we will not be returning.

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1  Thank BeaumontLincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben H, Manager at The Victoria Inn Restaurant, responded to this reviewResponded May 22, 2013

Thank you for review,
We are delighted to hear that you found the new decor of the Victoria to your liking. Along with the new look of the Victoria significant changes have been made to our food offering and whilst simplification and a focus on local seasonal produce was our aim we are naturally disappointed to hear that this resulted in an uninteresting, bland and unimaginative lunch for you on this occasion. Obviously feedback such as this, although disappointing, is imperative to us to insure that we can improve and that you would wish to return to us in the future. Should you have the time to discuss in more detail our shortfalls on your recent visit I would be most grateful to hear from you and can be contacted at the Victoria on 01328 711008.
Ben Hunter-Watts
General Manager

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Reviewed November 9, 2015
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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