We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Phew! Beware!”
Review of Mermaids purse

Mermaids purse
Restaurant details
Winslow, United Kingdom
Level 2 Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Phew! Beware!”
Reviewed October 29, 2013

Having battled rain and wind out to the sea shore and back, we decided to refresh ourselves in this cafe. On entering chose item from menu on wall to be told that was not served anymore. Friends enquiry as to the ingredients in a dish was met with sarcastic response about his ignorance by a woman I took to be the owner. This was not an idle enquiry - allergies are no fun!
Having ordered we went to sit in the empty cafe ( was this significant I wonder?), and asked same woman where her toilets were. She said that she did not provide them. On saying we would not have come in had we known, we were told there were notices up stating this fact. The fact we had not seen them was our fault, and ordering without knowing "was up to you". She had withdrawn these amenities as it seems the public mistreated them, though why others managed to cope with the public seemed to escape her. Toilets do not have to be provided by cafes it seems in Wells. I suggested a notice stating "no toilets" perhaps under the open and closed sign may save unnecessary hassle, especially with children. This was met with contempt. Not sure how you are meant to wash your hands before eating. Felt sorry for her two very nice employees. I suppose people only visit once. Not worth putting up with this for indifferent drinks and food. Looked at notice on way out which only gave directions to public toilets but did not state no toilets on premises.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank AMW47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

124 reviews from our community

Visitor rating
    23
    18
    20
    27
    36
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 3 Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Beware the owner!”
Reviewed October 23, 2013

Cold and wet we arrived to a very cold reception. Asking if the the pies contained garlic I was told by the owner that "everyone knew pasties did not have garlic" . Asking for the toilet or place to wash my hands I was told in no uncertain terms that they had none as their customers could not look after them and left them in a terrible state. Cutlery thown onto the table! Young Melissa and her friend have a lot to put up with! They were charming. Will never return. No wonder the place was nearly empty.

Visited October 2013
Helpful?
1 Thank Terence C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“unbelievable”
Reviewed September 16, 2013

Our family went to grab a quick coffee and cake in wells after a long walk on the beach. As we sat down with our dogs, we were quickly asked to move by the owner, who was just outright rude. The couple sitting next to us also got a rude remark from her when they were talking about her shop next door.
I ordered a coffee and the wrong one was made. I then went back to ask if it could be changed; instead of nicely changing it, she aggressively told me that i was in the wrong and that the coffee i ordered was made her way.
It was changed in the end by one of the two younger girls working for her however as i sat down to drink it, the owner made a conscious effort to belittle me in front of everyone as loud as she could.
Coffee was out of a machine, it had no flavour and the cakes were dry also.
I will never be returning and i hope after her behaviour, people stay clear of the mermaids purse!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank mingyang20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stamford, uk
Level 6 Contributor
143 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“No loos, no excuse”
Reviewed September 14, 2013

Sorry but if you serve food and drinks outside or inside you should provide a loo. Nearest facilities are a short walk up the road. We didnt stay!

  • Visited September 2013
    • Service
Helpful?
Thank catface444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Level 3 Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Acceptable sandwich, poor service”
Reviewed August 27, 2013

We visited this sandwich bar as it was on the Wells tourist site and to be honest it was a mistake. Whilst the sandwiches were OK, but nothing special, the service was at best 'frosty'. We were given sarcastic comments when we asked simple questions. There are definitely better places to eat in Wells.

On a positive note, they do have high chairs and do offer a 'pick plate' for children (a selection of nibble foods). We made the mistake of asking what this included and had another sarcastic reply. (For information, it includes slices of tomato, cucumber, ham strips, grated cheese and some crisps).

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank simon_cse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Mermaids purse also viewed

Wells-next-the-Sea, Norfolk
Wells-next-the-Sea, Norfolk
 
Wells-next-the-Sea, Norfolk
Wells-next-the-Sea, Norfolk
 
Wells-next-the-Sea, Norfolk
Wells-next-the-Sea, Norfolk
 

Been to Mermaids purse? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing