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“Lovely place”
Review of Holy Smoke Steakhouse - CLOSED

Holy Smoke Steakhouse
Price range: $11 - $35
Cuisines: American, Barbecue, Steakhouse, Bar
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed May 31, 2014 via mobile

Went to holy smoke to celebrate my nephew coming out of hospital, with such a large party (15) it was a bit of a tight squeeze and we had other people squeezing between our chairs to get to the toilet, other then that a nice place to eat and the service was great, will go again but not with such a large party next time

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1  Thank Jen_bru_loki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (130)
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70 - 74 of 130 reviews

Reviewed May 25, 2014

Everything about this place was wrong! No atmosphere and drab. Seats too soft so that you sink down a foot or so. Drinks definitely watered down and should be reported to trading standards. Waited 45 minutes for our starter. Then another long wait to the main dish. There seems to be little order of service. Steaks were not as ordered, mine was supposed to be medium and came out rare. Worst meal and service we have experienced for a very long time. Waiter was very amiable but made excuses about being busy and short staffed but that's not the customer's problem, any restaurant should manage those problems better. The manager wasn't interested in customer complaints at all. Will definitely never go there again! Don't expect they will last long anyway!

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2  Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2014

This is the nearest restaurant to where we live and we'd heard good reports about it so decided on a whim one evening to pay it a visit. For those of you who know the area, Holy Smoke is in Banham in the former Duke of Grafton pub, that became Dine India - opening soon after the demise of Dine India. I suppose having been to the the restaurant before in its previous guises in has in someway set the tone of this review - as not much has been done by the owners to remove traces of the previous restaurant guises, so there was a lack of 'theme' and personality to the ambiance and as there wasn't many diners in on a Friday evening, there was no 'buzz' about the place. Things improve food wise. The menu is simple and fairly standard steak house fayre. Our starters of Mushrooms and Prawns were good. A sirloin steak and burger followed. The steak was cook as requested -, rare, but was cut thin rather than thicker so seemed to lack a bit of colour due to the very short time it was on the grill - but it tasted fine. My burger was excellent, well cooked and tasty in a great bun - the the accompanying chips (with skins on) were soggy and could have been a lot better. Drinks wise, there is no wine list which is a shame - there is a good opportunity to offer some of the excellent american wines. Service was fine. The bill was reasonable. I appreciate that the cost/risk of a new restaurant venture is very high and a few have tried and failed at this location - so I hope the current owners will survive. But to do well, there needs to be some investment to make the a nicer and more exciting place to visit.

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Thank Gawdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2014

My granddaughter decided that she would like to go to the holysmoke for her birthday meal, which was last night. She enjoyed everything she had although she couldn't manage all of it. The staff made her visit welcoming and enjoyable for her.

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1  Thank Valerie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2014

Went to the Holy Smoke last night as we had ran out of places to try in Thetford and what a pleasant surprise! We both ordered a Burger and drinks which arrived in good time, piping hot (a novelty in this day and age in a Restaurant)!
My wife said it was the best beef she had tasted in many many years and we both really enjoyed the entire meal. Great generous portions and excellent service we found it hard to fault.
One comment, plates too small for size of portion, but hey, great meal all round and for the quality and portion size, great value to.
Well done Holy Smoke, I wish others in Thetford would learn from you.

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2  Thank Beebonnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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