Stayed at The Bell Inn in Thetford from the 11th July for 2 nights for my partners birthday. I booked this hotel as it was very close to Go Ape where we were spending the day. The pictures on the internet should a lovely hotel with Superior rooms however it did not show the static boat outside our room which was a night club for foreigners!!! However I can tell you they had a lovely time partying until 1 am. I have to say the room was lovely and clean and great value for money however it would have been nice if the mattress on the bed fitted so then every time you laid down it didn't fall between the slats. The staff on reception and in the bar were absolutely lovely and very helpful, the meal we had in the bar was lovely even though it wasn't actually what I ordered. My main disappointment with this hotel were the staff when we went down for breakfast, the first morning I ordered scrambled egg and it was like rubber and very cold, looked like it had been over microwave and I just couldn't eat it, the buffet table consisted of 1 yoghurt and half a jug of orange juice. The second morning we were seated by a lovely young waitress, told to help ourselves to the buffet (which was a table of nothing)!!! then whilst waiting to order an older lady came out of the kitchen and shout from the kitchen door at us and we were told to leave and go to the lounge!!! We may have been 5 minutes before the restaurant closed for breakfast (may have been we are unsure) however I feel there are ways of telling people and I do not feel shouting across a busy restaurant is one!!! I felt so embarrassed we left didn't go to the lounge or where whether we were supposed to be, got our luggage and left the hotel. I would have said something at the time to the person on the reception however I felt so embarrassed I just wanted to leave. So all in all a big disappointment for my partners birthday.
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- Also Known As:
- Bell Hotel Thetford, Norfolk