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“Awful”
Review of The Gourmet Plaza

The Gourmet Plaza
Ranked #146 of 183 Restaurants in King's Lynn
Cuisines: Chinese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Norfolk, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Awful”
Reviewed January 2, 2014

Service was appalling extremely rude and miserable staff. Table of 10 of us trying to enjoy a meal whilst waitress was persistently hovering around the table watching us eat as if to tell us to hurry up. Over prices and crammed.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 reviews from our community

Visitor rating
    13
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    28
    6
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
50 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Poor.”
Reviewed December 7, 2013 via mobile

The layout is worse than most buffets, lack of space yet massive chairs make it impossible to get from your seat to the buffet comfortably. The greeting was sullen and the atmosphere awful.
there was a poor choice of food and what was there was rarely replenished. Lots of empty trays. The window advertises alot more food than there is. Teppanyaki? No. Sushi? No. Malaysian? No. Japanese? No. Total let down. Dont waste your time or money! !

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bethyb87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spalding, United Kingdom
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“misereble staff average food”
Reviewed October 28, 2013

We went here on the 27th Oct, we usually go to the gourmet plaza in Peterborough which is much nicer. We would not be going back to this one. Firstly the staff especially the young English girl with dark hair not once cracked a smile, they looked so miserable and like you were their enemy. When we walked in she grumbled hello to us and pointed to the table she wanted us to sit at. She did this to every customer that came through the door, all the waitresses would stand and stare at you eating and would try and take your plate when still eating. The atmosphere was awkward, we did notice there was no music and asked the waitress if she could put it on, she replied no it is broke and walked of. waitresses are the face of the establishment. I think the owner needs to have a few words. The food was average. Satay chicken was nice, the duck and a lot of other things were bland. I was disappointed as it did not have as much choice as the Peterborough restaurant and it wasn't as nice. The ice cream machine was also broke. We won't be going back.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Emilysky02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King's Lynn, null, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“worst night of my life”
Reviewed October 19, 2013

we went to celebrate our friends birthday, we booked the table in the morning and when we went there, there were lots of tables available but for some reason lady took us in some room with no lights and no heating and started preparing the table for us to sit there, we said we don't like it in here as its dark and cold and really uninviting , all we could hear was kitchen noises and chef shouting and laughing in the kitchen. Floor was greasy and slippery and i was scared not to fall over with the plates, to get to the buffet we had to walk through the corridor and 2 rooms we got lost and walked in to the kitchen. When the waitress asked what we want to drink i said i would have a glass of Rose wine and she couldn't understand,she was so awful to us because we asked for the different table, we then asked for the manager and she came, she said there is nothing she can do and she had this face as she don't care, she made clear to us that they are always busy and if she loses a customer she wouldn't even care!!!! we also asked for the cutlery for the child and she said we don't have things like this!!! all night was ruined for us and we all felt really upset!!! i will most definitely tell everyone i know about this experience and i will never go there again!!!!!BTW for half glass of wine we paid 4.80!!!!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Zivile V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Hey one and only average buffet!”
Reviewed October 15, 2013

I like good Chinese food but not what we experienced here just couple of hours ago!
Firstly, staff unwelcoming, rushing you to get food, drinks ect! I would understand that if it be busy night and they obviously to make a money but not when we been on few good drinks and slowly enjoying food which wasnt great deal!
Prawn toast dry, over salted and not much of flavour,
My self in hospitality industry and asked myself how could I serve old mussels?! there was small tray of hot and sour kings size mussels and they been there for god knows how long!!!
No dessert option and wine over pricy...
Buffet deal for 3 water and Merlot over 55
Will see other places if I ever want Chinese around Lynn!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MisterL93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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