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“what a mess!!!!!!!!”

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Blakeney Manor Hotel
Ranked #3 of 3 Hotels in Blakeney
Reviewed May 5, 2009

let me first out line a point, the food was good and the lower tier staff were very friendly! however this cannot be said for anything else that is involved in this hotel. disapointment is not the word we had good weather yes but this was devastatingly destroyed by uninterested managment, poor receptionist interaction and a feeling of un welcomeness!! we stayed for a long weekend but the end could not come soon enough, we were greeted by a receptionist who seemed not to care to much and we honestly couldnt work out who the manager was at any point as no one wanted to take responsibilty. the most shocking part of our stay was towards the end, the poor barman was inundated and doing the best he could to deal with the custom at a very busy time. it was at this point someone in charge (was this a manager????) decided to come in and yell at him at the top of her voice in front of all the customers, we could not understand why though as the bar looked very acceptable apart from one single tray of glasses on the side of the bar which needed washing, but as i say, it was a very busy sunday afternoon so surely those glasses could have waited? This shows a complete misunderstanding of professionalism on the young lady's part.

  • Stayed: April 2009, traveled as a couple
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Thank chris1802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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312 - 318 of 322 reviews

Reviewed April 17, 2009

hoping to bring my elderly mother and aunt together along with my children I tried to book rooms. Firstly they would not book a single night at a weekend. Secondly they wouldn't take a child under 14. My daughter is 12 and has travelled the world. If she was elderly or black and they said they wouldn't take her it would be discrimination, because she is a well-behaved child they can get away with it.

  • Stayed: April 2009, traveled with family
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Thank Mydoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2009

My husband took me here for a last minute Easter/birthday break. We had a lovely weekend but it was nothing to do with where we stayed. Lets start with the good things; the location is great, right on the quay. And the room was much cheaper than other accomdation near by, but its very clear that you get what you pay for.

Our room was small, but bizarrely joined to a huge bathroom. Both were reasonably clean but extremely dated. The bed was tiny and had sheets and blankets rather than a duvet. There was no view from the room and the walls were so thin I could hear our neighbour snoring in the middle of the night! There was also a hoover that lived permanently outside our room.

You have to include dinner with your stay. And while the food was quite tastey, it was very basic and also dated. I've not seen chicken supreme on the menu since I was at school. We were rushed in and out of the dining room and were made to feel like difficult customers when we tried to order some wine. The staff in the dining room were very grumpy and had a habit of muttering 'do you want anything else with that' when they put your plate on the table, without explaining what the anything else could be. The dining room always felt grubby and a used tissue lay in the entrance for the whole weekend.

The rest of the guests were mainly OAP dog owners who quite happily let their dogs do their business in the car park without clearing it up. But all seemed to be loving their stay so the hotel clearly has a target market; it just wasn't us.

  • Stayed: April 2009, traveled as a couple
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Thank Noir33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2009

Nice Hotel in good location, rooms very basic,but clean, the biggest let down was the fact the bar opening times are vary dated the old licensing times are in operation, I was sitting in the garden Saturday afternoon haveing a cig when at least four families came to get a beer or afternoon teas but were turned away as no one on duty.
Food very good and the staff very switched on.
A big concerned re: the fiute escape near to room 8 (No PUSH BAR to exit just a normal door handle) does this pass fire regs I wonder?

  • Stayed: February 2009, traveled as a couple
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1  Thank dickibc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2008

We spent a three night break here to celebrate our wedding anniversary. The main reason for booking was that dogs are welcome and that it was by the coast. We arrived early so had lunch in the bar to while away the time till we could book in, was very impressed to be told the dog could go in the bar and infact was allowed throughout the public areas with the exception of the restaurant, having stayed in a variety of hotels this was a first and was most welcome, as were the dog biscuits offered by the staff. On booking in we were shown to our room which was just across the courtyard. It seemed clean and tidy with ensuite bathroom with shower, on closer inspection there were a few cobwebs and when moving the TV it was rather dusty underneath but nothing to cause offence. The only downer with the room was that the beds were very hard and the proximity of the courtyard tables - right next to the bathoom window!! We were staying on a DBB rate as that was the only option when staying over a weekend. The evening meals were varied but quite sufficient, the soup was good as was the huge lamb shank we had one night, the fish was not quite so good the portions being on the small side. Not being a great breakfast eater Im not really the one to pass comment on breakfast but the feeling was that better quality sausages, beans and even bread would have made a big difference. We felt the staff were fairly helpful and sorted a couple of problems out swiftly and efficiently.
On checking out I did have a couple of questions for the Receptionist, one being the charge for the dog not mentioned on booking, the other being the charge of a twin room. It was only once we were there that I found out a twin room was £24 a night dearer than a double. On questioning why this was, as I had rung to book a double room and been told there was only a twin free I felt we should have been offered it at a double room rate or at least made aware of the different room prices. The Receptionist said that the staff had had this out with the owner but that he wanted to charge extra for the twin rooms and there was nothing she could do!! I left it at that as we had had been happy to pay the room rate quoted, it just felt we had been a bit cheated paying extra for nothing.

Anyway having said all this we did have a lovely stay, its a great place to wind down and get away from life for a bit. We would certainly go again.

  • Stayed: July 2008, traveled as a couple
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Thank LincolnAnnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2008

the manor hotel is a great place to go and relax for a few days.
your mobile phone doesn't keep going off, that's a joy in itself !
food is great, rooms, staff, bar, lounge, all sufficient for a home from home experience.
if you've got dogs they can come too.
you can go out on a seal trip.
go shopping in Holt, great little place.
have a coffee and a huge slice of cake in byfords in Holt, visit Larner's.
You can go for endless walks on the marshes, go bird watching.
Visit Cley, see the windmill, a bird reserve.Go to a smokehouse, get kippers, etc.
Visit Stiffkey, go in the red lion, good meals in there.

No it's not a place for small children or teenagers, it's for people that want some peace and quiet, away from the hectic day to day things.

The Blakeney Hotel is along the road, it's twice the price,. if you can afford it, we've been, in the past, but would rather spend two weekends at the manor than one at the blakeney!

  • Stayed: January 2008, traveled as a couple
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1  Thank aruba43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2008

I'm a regular in hotels with work and there's nothing more I enjoy than to get away from the usual corporate set up and head off to somewhere off the tourist track with no branded toiletries and dripmats. My other half thought the Manor would just hit the spot whilst I was doing some work in Blakeney. We declined to enquire about a room at the Blakeney Hotel as they were so snooty and wouldn't serve us a drink at 5.45 as it was residents only til 6pm (how stupid business sense is that turning away customers when the place was dead). My partner KP knows Blakeney really well and said the Manor was the place to go. So we paid our £104 and got a great location on the Quay..the room was very tired but actually I'm fine if the place is clean and the beds are comfy, and our black labradoor Margo was in tow so I was quite happy. Kp went to get a bottle of wine from the bar to bring to the room..You then have to go to the reception to pay for it then back to the bar to get the glasses then back to the reception to wait for the bar to bring it to you..hysterical!! The restaurant was like a morgue and before we had even finished our Scampi and Chips (which were excellent) we were asked about what we would like for dessert as the kitchen was closing and it wasn't even 9pm on a Friday night. So off we headed to bed which was as hard as sleeping on a pavement..After a bad nights sleep the cleaners were then knocking on the door before 9.30 am on a Saturday morning (no chance of a lie in there)..The newspaper we had pre ordered then wasn't given to us until we checked out amongst a chaotic pensioners coffee morning which took over the place. We heard through the grapevine that the owners have basically just bought the property as an investment. If you want the location that's fine but forget the rest!

  • Stayed: April 2008, traveled on business
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3  Thank janemeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blakeney Manor Hotel

Address: The Quay, Blakeney NR25 7ND, England (Formerly Manor Hotel, Blakeney)
Location: United Kingdom > England > East Anglia > Norfolk > Blakeney
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Blakeney
Number of rooms: 34
Official Description (provided by the hotel):
Blakeney Manor Hotel is a traditional, privately owned hotel based on a 17th century manor house with surrounding grounds and flint barns that have been converted into comfortable and attractive accommodation. ... more   less 
Also Known As:
Manor Hotel, Blakeney Hotel Blakeney
Blakeney Manor Hotel Norfolk

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