We had dinner in the conservatory last night & it was terrible. The waiting staff were really trying & very polite but that doesn't change the fact that the service was slow, food terrible and very very very overpriced for what you get. We booked a table for 6.30pm and left a t 8.10pm we only had a main course and dessert for 3 adults. My curried chicken was terrible, the chicken its self was tiny and not worth £15.50 it was the quality of a Little Chef, not hotel quality at all. I was so hungry when I got home I made a bacon sandwich, not very happy after paying £63.00 for a meal...My wife told an Italian man in reception about the slow service & poor quality of food but he didn't even acknowledge her, he just shoved a card machine in front of her & asked for her pin number. We were one of 3 tables complaining about the food we were the only table who paid I believe!! All in all an experience not to be repeated!!
- Official Description (provided by the hotel):
- The East Wing at Ickworth was home to the Hervey family before it passed to the National Trust. The surroundings are as grand as ever but the idea that “children should be seen but not heard” has gone right out of the hundred or more windows. Where else can you go that offers luxurious surroundings, outstanding facilities, exquisite cuisine and family friendly activities? Ickworth is unique. It's also one of the finest luxury family hotels in the UK.we have recently added a Cinema room to our facilities and show children's films every day. ... more less
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- Also Known As:
- Ickworth Hotel Horringer
- The Ickworth Hotel Horringer, UK - Bury St. Edmunds