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“Good views and food - poor service”

Riverside Restaurant
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Ranked #38 of 85 Restaurants in Marlow
Cuisines: British
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 4 weeks ago via mobile

I don’t understand a restaurant than has poor service.
Today was spoilt because of staff who didn’t follow through, dessert that took 45 mins after being asking for twice.
Not once was our table cleared, yet staff passed by.... even the manager stopped to apologise for the delays and didn’t think to clear the table .
That said the food was tasty and the view great.

Date of visit: September 2019
Thank CoatsVicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 350 reviews

Reviewed 5 weeks ago via mobile

The location of this restaurant is stunning. On the Thames on a lovely sunny day, it would be difficult to find a better setting. However, that's where the 'wow factor' ended. We had afternoon tea for two, we were seated quickly and asked which tea we would like. We were served tea promptly but had to wait a long time for our sandwiches and cakes. When they did arrive, there was absolutely nothing wrong with them but it was all a bit ordinary. There was nothing that stood out. The sandwiches were nice, ham, tuna, salmon etc, the scones were nice, the cakes were nice but there was nothing memorable. I've had a few afternoon teas and there is usually something that makes each one different to the next but not here. Such a shame as it could be so much better.

Date of visit: September 2019
Thank Leela555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2019

Staff in the Riverside were very good, friendly and attentive. Food was excellent but set lunch menu a bit limited. Easy car parking, beautiful setting and views. A pleasant way to spend an afternoon. Will return.

Date of visit: August 2019
    • Value
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Thank Ceswican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2019

We enjoyed our lunch in this lovely restaurant with fantastic view of the Thames from our table by the window. Very nice helpful staff. Our 3 course lunch included lovely warm home made rolls to start. Very small starter of pate, (would order soup next time). Lovely fish main, my husband had the chicken and enjoyed it.again not large portions if you are a hungry male but just about big enough for us. My desert was FAB.my husband was however dissapointed with his cheese board. Not much taste in most of the cheeses and hard Brie. All in all a nice meal and will return.

Date of visit: August 2019
    • Value
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Thank ballroom04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2019

We were treated to aTravelzoo voucher by our friends and were made to feel very welcome from the minute we arrived at the hotel.
We had a lovely evening- the staff were all very friendly and the food was delicious.
The view across the river is wonderful and we were well looked after by the Head Waiter Christian.

Date of visit: August 2019
    • Value
    • Service
    • Food
Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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