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“overpriced”
Review of Three Swans Hotel

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Three Swans Hotel
Ranked #4 of 4 Hotels in Hungerford
Liverpool, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“overpriced”
Reviewed June 24, 2013

I stayed here for 6 nights as I was working in the area and have a few minor complaints, but first I would like to say the staff were very nice and charming also very helpful.

The first complaint is.....

In my opinion the pricing is over the top, the room we had was a twin with en suite and this was £70.00 with continental breakfast a cooked breakfast was an extra £5.00 which to be honest was a cheek.

Secondly, The room was advertised with a flat screen TV !!!! hmmmm well yes it was flat screen but it was the smallest TV I have ever seen in a hotel bedroom it was no bigger than a computer screen.

Third, the shower could not be regulated properly and went from hot to cold in a nano second frequently.

Fourth, The price of the drinks was extortionate and give London prices a run for their money,2 large glasses of the house white, I bottle of peroni ,1 single vodka and coke = £20.20.

Fifth, The food, again priced high and truthfully not as nice as it should have been on my last night I had the sirloin and had asked for it medium rare and it was closer to well done and it was also quite tough, however it did taste nice.

Overall the stay was quite pleasant but for me over priced.

Room Tip: as the room was booked for me I would suggest you try and haggle for a beter room.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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266 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Cheshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 16, 2013

This hotel is full of character just like the town of Hungerford. Stayed for 2nights while I attended a family wedding. First night there, we had a family meal, restaurant was busy, but staff were so attentive and very friendly. Food was spot on! The hotel is very old and full of original features, but there is a modern annex built on to hotel. Rooms are very comfortable and all amenities catered for. I would recommend this hotel and already planning to return in August for the beer festival.

Room Tip: If you stay in the original building, don't let your imagination run away with you. Can feel a b...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jancheshire_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 10, 2013 via mobile

We booked two nights (a year in advance) at £95 a night B&B with dinner on the first night. The ground floor is nicely decorated and smart. However our room (no 7) and the decor upstairs was very dated. It's a really old building and the floors are uneven everywhere, one of the rooms has a three inch gap under the bedroom door. Our room had a bathroom with sloping ceilings and was only 5' high over the bath so you had to be careful not to knock yourself out when getting out. A 5' American tourist might have found it charming but at 5' 8" and 6' 1" we didnt. Our bed sloped so badly we had to swop the bedding around so our feet were at the headboard end as we couldn't sleep with out feet higher than our heads. Our television didn't work and the evening staff couldn't get it working, the morning receptionist came up the next day and fiddled with it and got it going but warned us not to move any cables or it might go off again. If you hung anything on the hangers in the wardrobe they fell to the bottom, over and over again ... we began to wonder if we were being filmed for a joke tv show. The food wasn't bad but we had to ask if they had taken the order down correctly as my husbands Caesar salad was enormous and looked great and my Poached pear and walnut salad was tiny, a pear, an inch cube of crumbled Stilton, 8 salad leaves the size of a basil leaf and a dozen pine kernels, we thought they had brought me the starter version. Breakfast was lovely but the eggs were not cooked to order and could be freshly done or had been sitting a while and the tables were not cleared as guests left so we had to sit amongst piles of debris which spoiled the experience. Oh and in the afternoon the barman came out into the courtyard, lit a cigarette and with it hanging out of his mouth cleared glasses with one hand while texting on his mobile with the other. Overall a disappointing stay for the money. Perhaps because we were a large group they thought we wouldn't mind a more lax service, perhaps if it had been £65 a night we wouldn't have but for £95 a night it was a great disappointment. Back to The Bear next year.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Totnes
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 29, 2013

The room we had was large, clean and well appointed. As is the whole hotel in fact. We ate in the restaurant and had breakfast, both of which we good.

The staff are pleasant and very helpful. The bar serves a good choice of beer too, especially as it was a beerfest when we were there

Room Tip: Hungerford is a dull place to stay! Unless you like antiques
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  • Stayed May 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stefinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hungerford, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 28, 2013

an interesting hotel in a interesting town , set in the busy town of hungerford this hotel is value for money , the staff are always happy to help and the food is well above standard , the surroundings are very comfortable with leather seating and a touch of opulence, the town is set on a beautiful river and canal which are close together , the river dun has a flint bed which has crystal clear waters and spawning salmon and trout can be seen swimming , the kennet and Avon canal offers boat trips and there are wild fowl which swim close to the banks , the worst thing about the town is the volume of traffic at rush hour morning and evening

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 20, 2013

The four of us stayed at this hotel for one night to visit a relative who lives very nearby after booking in April.When we arrived we were given a key to room 11 in the main building our other relatives were given an upgrade to an out side room many times bigger than ours for the same money, We were told that there was nothing else available because they were fully booked the room they offered us was substandard and certainly not worth £80 ,bed very small double room tiny but seemed clean,no bottled water in room and i was told" well you don't have a superior room." A little attention to detail would have been good on the Hotels part'
We were a little annoyed as it was i that booked it , we went into the bar and brought a drink sat down and it was then our relative who lives in town came into join us after that we were approached by a lady who gave us a key to one of the rooms outside telling us that they had had to have a rearrange of other guests in order to accommodate us but she was quite pleasant.
.After that our stay was okay the town is very beautiful especially by the canal which you can walk to from the Hotel.
Breakfast i did feel did not warrant the extra £5 for full English have had a lot better for less.
We had an evening meal for six very expensive but good.
I would not stay here again not good value for money.

Room Tip: Ask about size of double bed
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carter555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liskeard, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 9, 2013

Lovely staff , excellent food and at first glance, the room seemed fine, if a little small for the money .However , the noise from some sort of industrial type extractor fan running all night was horrendous , it seemed to be very close to our room indeed and ensured one of the worst nights sleep ever . We had wanted one of the newer rooms but because we had our dog with us , we had to book in the old part of the hotel .
We had no other problems , the staff were really helpful , supper and breakfast was lovely, just a shame about the nightlong noise !

Room Tip: Ask for a room in the new extension if possible .
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank 956KateR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Three Swans Hotel

Property: Three Swans Hotel
Address: 117 High Street, Hungerford RG17 0LZ, England
Location: United Kingdom > England > Berkshire > Hungerford
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #4 of 4 Hotels in Hungerford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Three Swans Hotel 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
3 Swans Hotel

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