Recently returned from a two week stay and all in all had a great time, peaceful and relaxing. Not a lot to do without walking or taking a taxi but we knew that when we booked. We had previously visited in January this year, enjoyed it however we have some constructive criticism. Hotel is spotless, staff are all very polite, a special mention to Paula one of the duty managers in the restaurant. She is so pleasant, always smiling and very very efficient. Mary on the pool bar is one of a kind, always happy and again very efficient. Ivan on the bar, what a gem, so hard working and always had a smile.
Loved the check in of luggage facility, it was a breeze when we got to the airport and went straight through to security, no long queues to contemplate.
The balcony furniture could do with changing, cheap plastic, not at all in keeping with the hotel status. Maybe replace the suite table and chairs and use the current furniture on the balconies?
No self pour bottles on the Tenerife side, how disappointing when the Adeje side and the Square Snack bar have that facility. If it's because of the mixers being dispensed at the bar, I'm sure something could be done to make it work like the Adeje hotel?
Purely constructive criticism, Had a great time, we will return. Thank you.More
- Free Wifi
- Free parking
- Visit hotel website