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Sunlight Bahia Principe Tenerife
Ranked #26 of 84 Hotels in Adeje
Certificate of Excellence
Reviewed October 14, 2013 via mobile

I am writing this review while sitting in the very warm sun using as much of my purchased wifi as possible. Came to the resort 2 years ago but stayed in the Costa Adele Bahia. I said I wouldn't return to the same hotel but was drawn to the cost and wanted some sun. As before the hotel is very clean everywhere and we found most of the staff to be friendly. The food is lovely with some thing for everyone. We tried the Asian restaurant and the Italian . Of the two the Asian was better with both food and atmosphere, loved every mouthful of the plentiful food. The restaurants are all nicely laid and for evening dinner with very smart staff.The entertainment was good but it would be nice to see the acts around small tables rather than in rows like a cinema. We saw the four male singers and an eighties group. The bar area is nice with also a choice of areas in both hotels. Any drink could be had in copious amounts if needed and looking at some people pouring this was very much the case. The rooms were a good size and clean. The bed was very comfortable and appeared to have a memory foam mattress but I may be wrong . I agree with some previous comments the decor and bedding is dated and could do with a good sort out. As a couple we looked for areas without screaming children however the hotel have disregarded the interest of adults in preference to a child friendly playground. There is NO area in the whole resort which caters for those wishing to read quietly and have an uninterrupted swim . I counted 4 small dingies, 2 inflatable whales, 3 inflatable rings and 20 screaming children in the 'adult' area of the pool with a very bored lifeguard who quite frankly couldn't be bothered. I found this very disappointing. Although I am not against any children having fun when you pay to go away there should be choices. So if you are planning a quiet holiday as a couple I would NOT recommend this hotel.
One more thing I wanted to photograph the sun coming up behind the mountain so got up to go the the infinity pool area at 7am only to find 7 people sitting on their sunbeds in the dark tying all things of things around their umbrella and chairs to save for the day. By 7.20 again just when the day was breaking nearly all the beds had gone . I took my photos and walked back to this area at 9am and There was not one lounger in the whole resort available. I asked for the pool man to find a chair but he never came back. The 'no booking sun chair with towel' rule is a joke . So if anyone wants to take photos take a towel and old magazine for the lounger, scarf for the umbrella and joking sun oil for authenticity of needing the bed when it's dark and the sun hasn't even come out.
Bahia do what you say on the notices and adverts. You have a lovely hotel but get some rules adhered to!

Stayed: October 2013, traveled as a couple
3  Thank Maisy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Sunlight Bahia Principe Tenerife, responded to this reviewResponded October 18, 2013

Dear Maisy,

Thank you for your time in writing about Bahia Principe Tenerife hotel while you are still on holidays.

We are very glad that you are enjoying our well maintained facilities and various restaurants.

As regards the sunbeds, we remove all the towels from unattended sunbeds before 8 am, but we have to respect those guests who are sitting there because they want to get that particular place.

We hope to welcome you once again at Bahia Principe Hotels & Resorts.

Best Regards,

Nélida Palacios de Luis
Bahia Principe Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,936 - 1,942 of 3,785 reviews

Reviewed October 13, 2013

We are two days in from our week, and feel very disappointed that Bahia has changed the rules with the infinity pool. This is our 7 th visit to this hotel, and normally the infinity pool is tranquil, but not anymore. It's riddled with children playing, which is lovely, however it's not ideal if you want to have quiet time!

  • Stayed: October 2013
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2  Thank mazz777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Sunlight Bahia Principe Tenerife, responded to this reviewResponded October 18, 2013

Dear Guest,

Thank you for the feedback of your recent holidays to Bahia Principe Tenerife.

We would like to inform you that children have never been forbidden in the infinity pool. However, there are many more children during school holidays.

We apologise for the inconveniences and hope to have you back at Bahia Principe Hotels & Resorts.

Best Regards,
Nélida Palacios de Luis
Bahia Principe Tenerife Resort

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Reviewed October 13, 2013

This was our 6th stay at the hotel and we tend to go at Easter and during the school October week so it is always busy. Fantastic check-in staff. The rooms are very clean and with large comfortable balconies. The reason we go back time after time is due to the quality and choice of the food and drinks. The food is exceptional, tasty and varied and the tables have pristine white table cloths, napkins and glasses. The waiting staff are very attentive and never wait around for a tip like other all inclusive hotels. We always leave money for our maid and this results in fantastic towel animals being created on the bed which is lovely. We have come to the conclusion that the hotel is so well run due to the high number of staff. I am very fussy, particularly about cleanliness and this place is very, very clean. Drinks are good, not premium but the beer and wine are very acceptable. Great value hotel, great weather, free towels (small deposit) and hard working staff. We always go for a junior suite for the extra space and it is well worth the increased cost. We made the mistake of trying Turkey earlier this year, paid over the odds for. 5 star all inclusive and it couldn't touch this hotel. If you want great value and a relaxing holiday then this is for you. The hotel is remote but ideal for a quiet week relaxing and putting on weight!

Room Tip: Block 12 over looks the pool and ask for a mattress topper as the beds are very firm.
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  • Stayed: October 2013, traveled with family
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3  Thank shelleyb15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Sunlight Bahia Principe Tenerife, responded to this reviewResponded October 14, 2013

Dear Shelley,

Thank you for publishing a review about Bahia Principe Tenerife hotel on Tripadvisor.

It is a pleasure to know that you have had a lovely 6th stay and that you recommend it to other travelers for a great value and relaxing holiday.

We hope to welcome you once again for a new holiday at Bahia Principe Hotels & Resorts.

Best Regards,

Nélida Palacios de Luis
Bahia Principe Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

My partner and I have just returned from this hotel where we stayed for a week. A lovely hotel, great staff, food, wine and weather. Keighley the Thomas Cook rep is brilliant, as is the Guest Relations lady. Elena in the restaurant is lovely, nothing is too much trouble for her. Joey in the Animation team is funny..Joey great ..think he is in another planet, he's great.. the whole team work very hard. Only downsides are lack of umbrellas, and hard beds..and having to put towels on loungers at 8 otherwise difficult to get an umbrella. We got up early anyway..
Would we return.. A RESOUNDING YES!!!!

Room Tip: Room 15313 great view.
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  • Stayed: October 2013, traveled as a couple
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Thank Giddee09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Sunlight Bahia Principe Tenerife, responded to this reviewResponded October 14, 2013

Dear Giddee,

Thank you for sharing your great experience in Bahia Principe Tenerife hotel with all Tripadvisor users.

We are very happy to know that you keep lovely memories of your holidays among us and such a high consideration of our friendly and professional staff. Your review has been passed to all of them, as these gestures encourage all of us to go on working in order to achieve higher levels of satisfaction from our guests.

Hoping to welcome you at Bahia Principe Hotels & Resorts in the future.

Best Regards,

Nélida Palacios de Luis
Bahia Principe Tenerife Resort

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Reviewed October 10, 2013

Just returned from this hotel again. Had a great time. Food excellent, spotlessly clean (did see a couple of cockroaches though!!) although room maid not as thorough as usual - no clean glasses left, perhaps because we did not stay in the suites as usual. We prefer the cheaper room as you get more outside space. Patricia the reciptionist was very helpful. It was my husband's birthday during our stay and she recommended and booked a table for us in Playa De Las Americas which was excellent - thank you Patricia.

Room Tip: Having stayed in suites and cheaper rooms I would pick cheaper rooms. Although you do not have a so...
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  • Stayed: October 2013, traveled as a couple
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1  Thank patkennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Sunlight Bahia Principe Tenerife, responded to this reviewResponded October 14, 2013

Dear Tripadvisor user,

Thank you for giving us your opinion about your excellent holiday at Bahia Principe Tenerife hotel.

We appreciate your comments on the good food, the high level of cleanliness and the professional service of the Reception team.

We would like to welcome you again at Bahia Principe Hotels & Resorts.

Best Regards,

Nélida Palacios de Luis
Bahia Principe Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

I have worked for a major travel company for 37 years so have stayed in many hotels..... and I must say that this hotel is right at the top of my list.

Food is excellent and so much choice, many specialist restaurants as well across the two hotels ( Bahia Principe Costa Adeje sister hotel) but to be honest the food in the main buffet restaurant was so good, I would be happy just to go there. Also meal times were quite long, which meant the restaurant was not heaving with people and you could suit yourself when you got up.

I've been to many all inclusive properties where the food choice and drinks was very limited, but here there was so much choice and liked the fact we had sangaria and beer on tap all day... Cocktails were a must have...

The design of the hotel is well thought through and creates a feeling of comfort and a good atmosphere.

Staff were extremely friendly and helpful.

Our rooms were excellent, clean, spacious, fantastic views across the pool and it was great just to watch the world go by.

Entertainment team were really friendly, and worked extremely hard from morning to late at night. I admit the entertainment in the evenings was not the best I've seen, but it was fine for us.

The hotel is not really in Adeje closer to Playa Pariso. There are local shops you can walk to but Playa de Las Americas is a taxi ride away and you could not walk there. My view is if you want to be in the middle of Playa de las Americas, then book a hotel there.
Client should really consider what they want from a holiday and pick a hotel which meets those requirements. For us this hotel was perfect, right on the sea front with excellent views, excellent service, excellent food and drink, and lovely rooms... what more do you want.

Room Tip: Higher rooms give a better view
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  • Stayed: October 2013, traveled with friends
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1  Thank lesley s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Sunlight Bahia Principe Tenerife, responded to this reviewResponded October 14, 2013

Dear Lesley,

Thank you very much for your report about your amazing holiday in the Bahia Principe Tenerife hotel.

We are delighted to read that our hotel is at the top of the list of hotels you have visited because of the excellent food and beverage, friendly staff and variety of entertainment.

Hoping you will return very soon,

Bahia Principe Hotels & Resorts, all inclusive hotels in Tenerife.

Best Regards,

Nélida Palacios de Luis
Bahia Principe Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Just returned from a 2 week holiday at the Bahia Principe Tenerife. This was my 3rd visit to this hotel and I think its getting better every time. The staff are the hardest working and most helpful you could ever get. The rooms are spacious and very clean and always kept that way as is the whole hotel and grounds. If you are looking for a relaxing holiday with fantastic food and service I believe you wont get any better than this and I am already looking forward to my next 2 week stay.

Room Tip: Sea view rooms will get the sun on the balcony all afternoon
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  • Stayed: September 2013, traveled with friends
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2  Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Sunlight Bahia Principe Tenerife, responded to this reviewResponded October 14, 2013

Dear Brian,

Thanks a lot for posting on TripAdvisor your positive experience at Bahia Principe Tenerife hotel.

It is a great honour for all the Bahia Principe Hotels & Resorts Team to hear that the expectations of our guests have been met because of the high standards of service.

We are looking forward to welcoming you again,

Bahia Principe Hotels & Resorts, your best hotel in Tenerife.

Nélida Palacios de Luis
Bahia Principe Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunlight Bahia Principe Tenerife

Address: Calle Idafe s/n, 38678, Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Adeje
#9 Top resorts Hotel in Adeje
#12 Romantic Hotel in Adeje
#16 Spa Hotel in Adeje
#20 On the Beach Hotel in Adeje
#24 Luxury Hotel in Adeje
Price Range: $186 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunlight Bahia Principe Tenerife 4*
Number of rooms: 288
Official Description (provided by the hotel):
Facilities and services 2 pools and outdoor Jacuzzi pool Jacuzzi (at the Bahia Principe Costa Adeje hotel) Sun terrace Sauna (additional charge) Towel service (deposit required in reception) BAHIA SPA (additional charge) Sports facilities: gym and squash court (at the Bahia Principe Costa Adeje hotel), sports courts Restaurants Bars Wifi (lobby) Meeting and convention room Pueblo Principe: live music, shows, sports bar, karaoke, cabaret and disco Rooms 215 rooms including 3 types: Standard, Junior Suite with sea views and Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 single beds Air conditioning Ceiling fan Balcony or terrace Fully-equipped bathroom: bath tub, shower, 2 wash basins, hair dryer Bathroom amenities Satellite TV Direct phone line (additional charge for external calls) Safe (additional charge) Mini bar Wifi (additional charge) Junior Suite: Hydromassage bath tub, telephone in bathroom, sofa, sitting area Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 Children's pool Mini Club with daytime activities for children Evening Mini Disco Babysitting service (additional charge and prior booking required Mini Golf. Other services 24 hour medical service (additional service) Laundry (additional service) Shuttle bus to Playa de las Americas (one trip per day included in the booking fee) Incentive and convention service ... more   less 
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Also Known As:
Bahia Principe Tenerife Adeje
Sunlight Bahia Principe Tenerife Adeje

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