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Reviewed June 12, 2018 via mobile

What a wonderful experience from check in and leaving. Nothing was too much trouble. I would definitely recommend the Rock Royality upgrade. Stunning rooms and views. Friendly service and so many extras included. I would also recommend the steakhouse restaurant. Although I was travelling alone which can be daunting I was treated well like royality. I can't wait to go back

Date of stay: June 2018
Trip type: Traveled solo
3  Thank Westyorkshire412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer_Care_PHG, Guest Relations Manager at Hard Rock Hotel Tenerife, responded to this reviewResponded June 12, 2018

Hi Westyorkshire412.

Wow!! Thank you very much for your amazing review of the Hard Rock Hotel Tenerife!

Making you feel like a rock star from the moment you arrive to the minute you leave is always a main goal of ours and we are thrilled to know we have achieved this!

It is true... an upgrade to Rock Royalty gives you all those extra details gaurentee to make you feel like rockstar in no time!

Thank you for all your comments and we look forward to your return as well!!

Your rock star treatment is waiting!

Rockin' Regards,

D.Hunter
Customer Care

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Reviewed June 10, 2018 via mobile

I went to this hotel for my birthday and they put on one of the highest floor with a very nice room!
The staff was very friendly and helpful, the concierge recommended me a super nice restaurant and a lot of amazing activities.
Thanks to them

Date of stay: June 2018
Trip type: Traveled solo
1  Thank Companion617855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer_Care_PHG, Guest Relations Manager at Hard Rock Hotel Tenerife, responded to this reviewResponded June 11, 2018

Hi Eléna-Maria G,

Thank you very much for your fantastic review of the Hard Rock Hotel Tenerife!

We are so thrilled to know that our staff and facilities had you feeling like a true rock star on your birthday! Making special moments like these truly unforgettable is what we always aim to do so thank you for all your kind words!

Your HRHT family is already awaiting your return!

Rockin' Regards,

D.Hunter
Customer Care

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Reviewed June 5, 2018 via mobile

Second visit here with bestie- relaxing with a buzz -live music, good food, activities if you want them (yoga, Pilates, aqua fit etc) or just relaxation
20 mins from airport and nice accommodation etc
Would be too crushed for my liking if full with sun beds lined up next to each other and no space!
New hotel being built next to it - could spoil it but have to wait and see

Date of stay: April 2018
Trip type: Traveled with friends
2  Thank Bradley-tune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer_Care_PHG, Guest Relations Manager at Hard Rock Hotel Tenerife, responded to this reviewResponded June 6, 2018

Hi Bradley-tune,

Thank you very much for your fantastic comments about the Hard Rock Hotel Tenerife!

It is always a pleasure hearing about what our guest´s loved most about their stay and we are so happy to know that our music, food, daily activities and facilities had you feeling like a rock star in every moment!

Making your stay enjoyable from the moment you arrive to the minute you leave is always a main goal of ours and we are thrilled that we exceeded all your expectations once again!

Looking forward to your third stay with us! Your HRHT family is waiting!

Rockin' Regards,

D.Hunter
Customer Care

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Reviewed June 5, 2018

This hotel is fabulous with one caveat in that there is nothing much to do in the surrounding area.If you like to remain at the hotel for a holiday it ticks all the boxes but venturing out means a taxi ride up to Adeje/Americas although there is a bus stop outside which takes a while to reach those places. Pools and amenities are excellent

Date of stay: February 2018
1  Thank DonnyBlade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer_Care_PHG, Guest Relations Manager at Hard Rock Hotel Tenerife, responded to this reviewResponded June 5, 2018

Hi DonnyBlade,

Thank you very much for your review of the Hard Rock Hotel Tenerife!

We are so happy to know that you enjoyed everything our hotel has to offer as our facilities and overall rock star vibe are sure to have you feeling like a rock star during your stay! However in regards to our location, Playa Paraiso, is an up and coming area in which we suspect to have many more things to do within the next couple of years!

Hopefully we will see you back so you can check out all the novelties of this location! Come back soon as your HRHT family is already awaiting your return!

Rockin' Regards,

D.Hunter
Customer Care

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Reviewed June 3, 2018 via mobile

Fantastic hotel, great atmosphere, amazing food, lovely pools ( loved the adult only pool) music was varied and not intrusive , great service - steak restaurant was superb as was the rooftop bar - great cocktails and prices not over the top cannot wait to return.

Date of stay: March 2018
Trip type: Traveled as a couple
1  Thank 59adelem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer_Care_PHG, Guest Relations Manager at Hard Rock Hotel Tenerife, responded to this reviewResponded June 3, 2018

Hi Adele M.,

Thank you very much for your wonderful comments about the Hard Rock Hotel Tenerife!

Making your stay unforgettable from the moment you arrive to the minute you leave is always a main goal of ours and we are so happy to know that everything from our food, entertainment, facilities and atmosphere had you feeling like a rock star!

We hope to have the opportunity soon to give you our rock star treatment once again!

Rockin' Regards,

D.Hunter
Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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