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Hotel Riu Palace Tenerife
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Reviewed March 26, 2013

I (age21) went with my parents (56 & 70) last June. We had a lovely relaxing holiday. Hotel was lovely and clean and the staff are very helpful. On arrival the view from our room was a little rubbish so we asked reception to change, not only did they explain the layout of the hotel and the views of the rooms but they gave us keys for 2 or 3 different available rooms and gave us the choice of which room we wanted. THEN I was ill one night (nothing to do with the hotel or food) and felt too ill to go down to the restaurant for dinner so they brought a selection of food up to the room for me. The entertainment is a bit naff but then again I'm 21 and the majority of guests are 50+. The view from the balcony is lovely and the walk from the hotel into town is really nice. The swimming pool is lovely!

Perfect holiday for relaxing, will definitely be going back.

Room Tip: You can pay extra for one of the rooms with the best views, otherwise ask reception and they'll do everything they can to move you to a better room. In busy periods this could be quite hard to do though.
  • Stayed: June 2012, traveled with family
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2  Thank eekywuva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

We came to Tenerife to have a nice, relaxing week of sun and nice summer temperatures, close to the ocean and in walking distance to restaurants and shops....and at Riu Palace we got it all - and moore :-) The view from the terrace on the 5th floor was just breathtaking! Warm winds, the sound of the wawes breaking to the shore, birdsong, palm trees on a green loan, wiew over to the island La Gomera, blue pools....just perfect! Our room was on the north wing, with partly oceanwiew, good wiews to the neighbour hotel and the mountains - we could see Pico Del Teide from our balcony!! We got the impression that all the rooms were nice and big - we had a smaller one - and it was more than good enough. The rooms were well equipped including TV and sun-chairs on the balcony (nice evening sun). The bed was big, but quite hard... Breakfast was included and was better than expected with fresh fruit juices, varieties of cheeses, ham, fresh fruit and bread.. the list is long! We had our breakfast on the veranda overlooking the ocean and promenade, every morning, and the service and atmosphere was excellent!! Most of the guest were probably pensionaries, but that was fine with us, we were not looking for a party this time! The old ones did party more than us in the lobby bar and dancing hall - there was happy people every night playing cards, talking and drinking - all of them well dressed and looking very satisfied . The hotel seems quite new and well kept, clean and more than luxurious for us. This must be more than 4 stars? Well, the bus stop at Riu Arecas is just 5 min walk away - bus 432 take you to the Telesferico at Pico del Teide approximately at 9 o'clock every day. Returns at 15:40. We got bath towels in the reception for free. You get direct access to the promenade by passing through the gates using a keycard. The area of Costa Adeje was the best along the aproximately 8-10 km long promenade... Would NEVER live in Playa de Las Americas, Los Cristianos seems a bit better. The best beach of all was Playa del Duque; nice blue colour on the water, clean and fresh, with sophisticated and cool restaurants and bars overlooking the beach, especially nice at sunset. Not so child friendly because of quite heavy wawes in periods. Bring your running shoes and have a nice run on the promenade before breakfast (08-10.30 every day!) an ENJOY an amazing holiday on Tenerife ;-) PS! We received a glass of champagne when we arrived, and could enjoy a glass of sekt with the breakfast every day..;-) Nice.

  • Stayed: March 2013, traveled as a couple
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2  Thank maya041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

Myself my husband and our 7 year old booked this holiday a day before we went, very spur of the moment due to my husbands job. We asked for a child friendly hotel with kids clubs or things for kids to do. And all inclusive. We didnt get either. And didnt know until we arrived. The hotel is beautiful, food was good most evenings and was an each as much as you like buffet at breakfast lunch and dinner. This hotel doesnt do all inclusive though. So you have to pay for all your drinks snacks etc througout your stay. The pools were lovely and clean and fairly warm for April. Staff were friendly and very helpful when I lost my camera. Which I later got back. The evening entertainment is some what hit and miss, and to be honest was okay to go for a glass of wine but not much fun to be had. It was mostly dancers and singers of which sung in spanish pretty much the whole time. This hotel doesnt have ANY clubs for children and although there were children at the hotel 99% of them didnt speak english so our son found it very hard to make friends and this is a boy who could make friends with anyone normally. I think if there had been a kids club he would of made friends alot easier. However their is a sister hotel across the road which is also a Riu hotel. In there they had a little kids disco every evening, it only lastes an hour and was the same every night i.e a member of staff doing little dancd rountins witht he kids etc and that was pretty much it. We were told that we could use this facility as we were in the toher rui hotel. We also went to an evening there that had a magician which was a good evening but other than that it wasnt any better enterainment wise. Dont get me wrong we had a wonderful stay at tthis hotel it was just missing a few important (to us) things. If you have more than one child then its probably perfect as they can play with each other. Rooms were lovely a big, air con was okay and the rest of the hotel was lovely. The area is lovely and lots of nice places you can walk to.
There is also a lovely resturant that you have to book into which is an ala cart resturant, it was a nice change from the buffet. Its still inlcuded into the cost of your eating so no extra charge.Very nice food and great service. They even made our son a pizza! all in all lovely hotel would reccommend just a little bit borning for kids

Room Tip: Rooms were lovely we had a side view which faced the road but it was still lovely.
  • Stayed: April 2012, traveled with family
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Thank donnaB1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

This is a very large hotel with some great facilities. Lovely grounds, well manicured, lots of sunbeds availalble, if a little close together in some areas. Nice lobby bar and decent entertainment if you want it. The location is superb, just off a lovely coastal walk into Las Americas one way or the picturesque fishing village of La Caleta the other. Service is universally good especially at reception and dining choices are numerous and tasty, although it does get very busy in the dining room. You can opt for a la carte dining in their attached restaurant at no extra charge which we did twice. Much quieter atmosphere.Now for downside. Rooms at side of hotel are small with poor views and you should ask for front with full sea view and better still ground floor with terrace. These are very spacious.It seems they put package holidaymakers in the worst rooms and you have to pay substantially more for upgrade. We were there just a week and didn't bother to switch which was our choice. Its a great choice for a relaxed holiday and many guests are repeats which says a lot.

Room Tip: Ground floor with terrace or front sea view
  • Stayed: January 2013, traveled as a couple
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1  Thank scrummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

I have stayed at many hotels as I have been visiting tenerife for 30 years but this hotel ticks all the boxes if you are looking for something quiet but within walking distances from main resort .. No music at pool to disturb your reading a definite plus meals are good and staff are very pleasant will definitely return

  • Stayed: December 2012, traveled as a couple
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4  Thank 036Maz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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