Ignorant staff - didn't explain anything to us how the photogen machine worked (awful treatment don't bother like being in a hot coffin)
didn't offer us robes had to go and ask for them - didn't offer us water for after the treatment (surely standard in a spa)
Didn't tell us how or where the thermal spa was for after put hot coffin experience.
Stood at the desk being ignored for a good ten minutes. Children in the spa and couples getting a little bit frisky - all in all the WORST spa experience I've ever had.
My advice Don't waste your money! More