We went on this trip recently as I love seeing whales and dolphins! We saw HUNDREDS of dolphins but no whales! Still, it was not for lack of trying and the boat stayed out longer than the 2 hours as they were so keen to try to find some.
We booked very last minute and through another company who were very helpful but didn't have a trip going at the time we needed so they booked us on this one instead. We really enjoyed the tour despite the lack of whales but I have to say that were totally unimpressed by the guide who spoke mainly German and only translated the very basic words into English so we did not really know what we were looking at - apparently there were also flying swordfish and sunfish to be seen but we couldn't understand where she was saying to look and what we were looking at! We saw the dolphins because you couldn't miss them!! But we can only guess at which type they were from looking at the photos and we certainly didn't get the information that we have had on other whale watching trips. The sound system was also totally inadequate especially if you were at the back of the boat so I'm guessing that even the German speaking people would have had some difficulties.
There was a younger girl on the boat who was also one of the staff and she chatted informally to us (and told us about the sunfish). Her English was MUCH better than the official guide (Katerina?) so she may have been better doing some of the announcements.
All in all, the only reason that I am marking this tour as average is because I love any sort of whale/dolphin watching trip and they did try very hard to find them. But the amount of information given was really very poor.
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