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“Disapointing”

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Toboso apar-turis Hotel
Ranked #7 of 53 Specialty Lodging in Nerja
Aylesbury, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Disapointing”
Reviewed October 18, 2013

I had read the reviews here, which probably made my expectations very high. The location is very good, although the entrance to the building is not on the level of the square but down a steep and cobbled side passage. Although the hotel is meant to be disabled friendly alot of the ramps are very steep and at odd angles making them difficult to manouver. The floor of the room was not clean and the decor and fittings are dated. The bedroom had the headboard and separation between the bedside tables for a king size bed, but only a small double in the space. The kitchen was not very well equiped. Although having booked ahead including a baby, when we arrived there told us they would have to charge 10 euros a night extra for the cot. The staff were not very helpful. The balcony of our apartment was nice although the railings were very rusty. There were only unpleasant blankets and no duvets, which we had to search for as they had not been put out, even though it was chilly at night already. Also were disturbed on the first night due to a party at the bar even though it was a monday night.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmberF503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartamentos To... A, Director General at Toboso apar-turis Hotel, responded to this review, November 15, 2013
Google Translation
Estimado cliente,
Lamento que su estancia no haya sido satisfactoria, le pido disculpas profundamente.
Desde Apartamentos Toboso y siguiendo nuestra política de calidad seguimos un procedimiento de conservación y limpieza de las habitaciones que garanticen la total satisfacción del cliente, haciendo un gran esfuerzo por parte del servicio de limpieza y mantenimiento.
Tomamos buena nota de sus observaciones para garantizar que nuestros clientes reciban un producto y servicio con las mayores garantías de calidad.
Respecto a la cuna, suele ocurrir que la agencia no informa correctamente al cliente y se encuentra esa sorpresa a la llegada. Ahí no podemos hacer nada, nuestros acuerdos y contratos lo expresan claramente: la cuna es de pago, 10€ por noche.
Un cordial saludo,
Cristian Toboso.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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Sweden
Level 4 Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 17, 2013

Spent a lovely week on our third annual trip to Nerja, a trip enhanced by our accomodation. Toboso apar-turis Hotel is perfectly situated: very close to a pleasant (and clean) beach to the west and almost on the Balcon de Europa. The hotel also has a lovely and cool (i.e. cooling) outdoor pool with Cochran's bar within spitting distance. The rooms were spacey, airy and clean (cleaning only every other day though) with a small kitchen - great if you have young children with you. It was lovely to sit on the balcony in the evening and look out over the sea. Our air-com wasn't working when we arrived, but that was soon fixed. Highly recommended - we'll be back next year!

Room Tip: Ask for a room facing the sea - preferably on the higher levels. You get a view and the afternoon su...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaddyOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury lLancs
Level 5 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 10, 2013

Stayed mid September 2013, enjoyed our stay, we were upgraded to a junior suite which was lovely and spacious with a view to die for. Very nice reception staff, who were very helpful. We enjoyed the breakfasts, plenty to choose from hot or cold buffet style. Only one moan really and that was about the noise from the nightclub underneath the hotel on the Saturday night of our holiday, which went on into the early hours. It did'nt bother us that much, we enjoyed the location of the hotel. Just off the main square and Balcon de Europa and a pathway down to the lovely Playa Salon is a five minute walk.
Nerja is very nice, with lots of restaurants and bars to choose from and lovely views....

Room Tip: Room 105 is a junior suite which is spacious with lovely views from balcony.....
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  • Stayed September 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank binnyBurylLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

looked forward to our holliday but was a complete let down.great location.the two girls on reception very nice staff at bar outside very rude.music very loud friday and sat night. very hard to sleep. pool very small. two umbrellas

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank martin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 22, 2013

Ive stayed in toboso 4 times and I had my wedding reception there, a lot of people have complained about noise however ill admit ive never had a problem with it I enjoyed sitting on my balcony watching some of tne other weddings on the terrace, the staff are so helpful, terrace is lovely for a drink, I never uswd the pool as the beaches are so close by, lovely to be right in the centre of town when its just my husband and I travelling we always go to tobosso, a bit expensive but most hptels in nerja with a sea view are.

Room Tip: The last time we went we were on the very top of the hotel with sea view, massive balcony, it was a...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank dumdumdedum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 3, 2013

We stayed in a ground floor apartment which was clean and well-equipped. It had a large balcony which overlooked the pool. As it was high summer, the pool area was noisy at times (mainly due to the pool 'rules' such as no ball games or boats in the pool not being kept by some guests). This was nothing, however, compared to the noise from the bar below the ground floor rooms on the Friday and Saturday night that we were there. The music (which carried on till 3am) was too loud to sleep through, and surely ruined the following day for many guests.
That said, I would stay again, but certainly not in a ground floor room!

Room Tip: Don't book a ground floor room!
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennylou077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bray ireland
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 25, 2013

We stayed in Toboso aparturis from Aug. 20 to 25, we're a 3 family group with kids and teenager.
We had a great time as the apartment was in the middle of all we need for holidays, restaurants, shops, pubs, pool, the beach, the sea. The apartment was very clean, the staff are so fantastic and I have to mentioned that Melanie and Virginia were so kind to us, all of the staff in the apartment are the best as they are so helpful , so accommodating, and they will always make sure that if you need anything they will do all they can to help you. The price is just right for the place and the location. Clean towels anytime you need them, room is clean every second day, the place spotless as staff are doing the cleaning every morning.
The best breakfast shop that we went is the Anahi, find time to get your breakfast here as the place is small but the service and the food is very good and not expensive and just in the square, the Cochran pub, the terrace , the swimming pool. The kids have a great time and so are we as we can have a drink and watch the kids as they have a great time swimming in the pool. Very safe place. We already made plans to come next summer for 2 weeks in same place hope we can get the same room in Toboso which is number 008.

Room Tip: we got a double bed and a couch that turns into another bed, it overlooks the sea and the view was r...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lot63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toboso apar-turis Hotel

Property: Toboso apar-turis Hotel
Address: Paseo Balcon de Europa s/n, 29780 Nerja, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Nerja
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 53 Specialty Lodging in Nerja
Price Range (Based on Average Rates): $
Hotel Class:3 star — Toboso apar-turis Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Located in the very centre of Nerja, the Toboso apar-turis tourist complex can be found on the eastern Costa del Sol´s iconic point of reference, the “Balcón de Europa”.Placed as it is in the heart of Nerja´s old town, Toboso apar-turis ensures that the visitor has a perfect opportunity to explore this delightful seaside town´s quaint white streets. Conveniently, we are a mere 50 metres from the beach, with direct access to this by footpath.Our tourist complex consists of 12 studios and 18 apartments; here guests can relax in a truly restful and uncluttered atmosphere.All the studios and apartments in Toboso apar-turis feature harmonious modern décor and are fully equipped with kitchen, bathroom, living room and bedroom.Our rooms also overlook the sea, on one side, and the famous “Balcón de Europa” itself, with its charming XVII century church of San Salvador, on the other.In terms of amenities, the Toboso apar-turis complex has an indoor pool as well as a gym with heated pool and sauna. There is also Cochran´s, an authentic Irish pub-restaurant with a terrace affording splendid views of the sea and the beach. Visitors to Toboso apar-turis will therefore have no difficulty finding entertainment by day and by night. ... more   less 
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