We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfectly positioned, a very good hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Balcon de Europa
Ranked #6 of 37 Hotels in Nerja
Certificate of Excellence
Reviewed June 18, 2011

We had previously stayed at a different, more glitzy but impersonal hotel in Nerja one February, but this time decided to stay en famille at the Balcon de Europa, where family members had been staying for some years.

The hotel is centrally positioned in the town, right on the Balcon de Europa, and the hotel cascades down to a small beach at the foot of the small promontory.

Staff at the hotel are very friendly and helpful. It should be said that the clientele is mostly at least middle aged and mostly above, but that makes for a restful, moderate kind of holiday and is definitely a major plus. Most of the English fellow guests said they came to the hotel time after time.

Our room was a very good size with two large single beds pushed together. Air conditioning was welcome as the summer sun turned itself to full during our stay. There was no bath, but there was a large walk-inshower with a huge shower head, toilet, bidet and sink. There was a hair dryer provided, plus beach towels [on showing a card given at check-in]

There was satellite TV in the room on a flat screen TV so we got to see the brilliant Canadian F1 Grand Prix after dinner one evening.

We had a very large balcony with sea view and a wind-down awning, two chairs and a table. It could have accommodated reclining chairs, which was a definite omission, we thought. Most balconies at the hotel are a lot smaller, and would only take seats.

Maid service was excellent.

We were surprised to find free WiFi – we had expected to have to try and find a café nearby for that. The WiFi was pretty fast, and a definite plus point.

We stayed on a half-board basis. Breakfast was a buffet, featuring everything from cold meats to a fried breakfast. Cava-based Buck’s Fizz at breakfast is a nice start to the day. I was disappointed at the fruit – most was tinned. The restaurant overlooks the sea and in summer they roll back the windows so it is in effect a terrace.

Dinner was taken in the same room, and one evening we were treated to the passing of a school of dolphin right in front of the room. On two nights of our stay dinner was a buffet, the rest of the time it was waiter service. Food was certainly acceptable, if not outstanding.

There is a tiny pool and pool area at the top of the hotel, though the pool is not heated and so quite cold, even on hot days. The sea, likewise, is too cold for me in June, so this was not a swimming holiday for me. As quite a few people did swim, albeit taking some time and facial grimaces to get in, perhaps on reflection it is a history of travel to warmer waters that has softened me! The water is crystal clear on calm days, and for most days the sea was like a millpond.

There is some competition for sunbeds both around the hotel pool and the beach and beach terrace, and some bed baggers are in evidence occasionally.

Nerja is a great place for strolling around, and there is no better place to start than at the Balcon.

While we were there it seemed to be the Irish wedding season as we saw several taking place at the small church around the corner, with photographs being taken on the Balcon afterwards.

For a photographer, Nerja is a delight, with crystal clear light and a combination of sea, mountain and narrow street views.

In summary, the Hotel Balcon de Europa is an excellent hotel, right in the middle of the old town in an area that is for the most part free of cars.

Room Tip: Go for a sea view, facing out to sea, not side-on
See more room tips
  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank BruceNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,273)
Traveler rating
Traveler type
Time of year
Language
  • More languages

942 - 948 of 1,273 reviews

Reviewed June 18, 2011

We stayed in the hotel for 11 nights in mid June 2011. We were aware that there was a significant difference between rooms with a sea view and those which didnt have one but we chose one without reasoning that you dont spend that much time in the room anyway. We ended up with a view of the nearby bar and the roof of the associated apartments which was something we expected. If you are the sort who really wants a sea view then ensure you pay the supplement to get one. The rooms at the side of the hotel as well as not having a great view also can be noisy from the bar across the alley and although the hotel has put in double windows the noise is quite noticeable. With respect to the room itself, it was reasonably large although somewhat basic. As we have found in most older hotels the air con didnt work well and as we couldnt leave the window open because of the noise form the bar it was a little warm for me. It was quite annoying that you had to rent the safe at €1.95 a day and just to get a key to the minibar was a similar charge which I thought a bit much. In addition the noise fro other rooms was quite noticeable and we could hear the next room speaking on the phone quite clearly. On the plus side the bathroom was quite large and the shower was excellent. The TV also had a larger selection of English language channels than normal which was good. The maid was excellent and did a great job each day in tidying the room.

The hotel itself was built in the early 1960's and this is noticeable in the decor and layout. The rooftop area for lying out is quite small and cramped and the pool is really quite small. The sunbed area by the sea is again quite small and the sunbeds seemed to be taken from quite early in the morning almost before breakfast. This brings me to the restaurant. We went half board which most people seem to go. It was good value compared to eating out each night. However the food was only decent. It appeared to me that most of it was pre-prepared and plated and then heated as required. Twice a week it was buffet style and there was a wide choice but we did find that certain choices went quickly and the management were a little slow in bringing out new trays. However the breakfast was good and there was a wide enough choice that should suit just about all.

There were no extra facilities to speak of in the hotel apart from a sauna which we didnt use. The entertainment seemed to be mediocre at best but then most people seemed to prefer to have a drink at the front of the hotel after dinner. What sells the hotel is the positioning at the heart of the town and its placement beside the promenade where people stroll at night. In addition we found the staff of the hotel to be very helpful and friendly.

Overall we enjoyed our stay and would go back to the hotel.

Room Tip: go for sea view
See more room tips
  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank pjmsimmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

This hotel is in a great location.. the views from all rooms are fabulous. The hotel is clean, although their Kings are not true kings, but rather two twins pushed together. We know this is common in parts of Europe, but this information was not forthcoming on their website. The sheets, pillows and towels were of mediocre quality.. about to the standards of a mid-priced American hotel chain, which was disappointing.

We called down for an iron at 4:30 pm because we had dinner reservations at 7. At 6:15 the iron still hadn't arrived, so I called down again. The front desk staff told us that "It must be in another room". I asked him "Surely a hotel this size has more than one iron/ironing board?". He stated that they only had one. I told him we needed to leave in 30 minutes for dinner. About 15 minutes later, the iron finally arrived. Both the iron and the ironing pad/board were in horrible condition, badly soiled and quite rickety (see photos).

The internet at the hotel is probably the slowest I've ever experienced, although it was free, which was a plus. The front desk staff was less than helpful for our entire stay. Not rude, but definitely not service oriented.

Parking is not convenient and you have to haul your luggage through cobblestone streets and crowds..t here is no valet service or bellman evident.

I wouldn't say that we wouldn't stay there again, but I would think for the price we paid, there has to be better options that we would explore first before returning.

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank LorriKern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

We have stayed in Nerja three times before always hiring a Villa, and had been into the Hotel Balcon de Europa for coffee. This year however we noticed the hotel in a Thomas Cook brochure and decided that we would book it for the 5th till the12th of June. Four of us in the party our requests where two rooms with sea view and balcony (although these are more expensive it is well worth the extra) we also asked for rooms next to each other. On arival we were a bit worried as some of the other reviews said they had been given rooms at the rear of the hotel overlooking a wall!. We could not have been more pleased, our rooms overlooked the Balcony De Europe this is where everyone promenades in the evening and out to sea, plus the beauty of the mountains and Burriana Beach. Our rooms were not only next to each other but we also had internal joining doors. The hotel is spotless both in the bedrooms and the public areas. Other reviews stated they had problems getting sun beds either by the pool (although small the views from it are fantastic as it is on the roof) or on the beach we never had any problem at either location, and we managed to get 4 next to each other every time. We went half board and can honestly say every meal was excellent, breakfast is buffet including full English, every kind of breakfast you could want for including "Champagne" what better way to start the day! Evening meals are waiter service exept for Sunday and Thursday which are Buffet, we could not find fault with any, Drinks are reasonable a bottle off House Red at dinner was 9 euro's a glass was 2 euro's. There is a good variety of light meals in the beach resturant for lunch times. In the past we had always had a car and the area around Nerja is well worth exploring but this time we used the local buses which filled our needs. I HONESTLY CAN NOT SAY ANY THING AGAINST THIS HOTEL AND WILL 100% GO BACK.

Room Tip: Ask for a sea view and balcony
See more room tips
  • Stayed: June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank nilocsenoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2011

Perfect location, one side on the sea, the other on the promenade. Lots of bars restaurants, shops etc within very easy walking distance, some literally outside the front door.
Our room, smallish but very clean,comfortable and modern was on the second floor overlooking the small beach. No problem with noise, day or night and nice to sit on our balcony and watch the waves and the comings and goings. Very rough sea for a couple of days, with no one on the beach.Mini bar and safe in the room, extra cost for the safe, but no tea/coffee making facilities which is quite a drawback
Food was ok, breakfast very good, dinner adequate without being great if you are on half board and on the resticted menu. The service is a bit quick, away with your first course plates and the next course is there seconds later, not very relaxing.
The biggest draw back is the pool, very small with very limited lounging area. There is more loungers near and on the beach but this is aslo quite small and gets filled up quite quickly. There is a sign saying there is a charge for umbrella service but we were fortunately never asked to pay.
We liked Nerja and if we went back would definately consider the Balcon de Europa thanks to its superb location and all round quality

Room Tip: Sea view room is a must
See more room tips
  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank dalblair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

This hotel lived up to and exceeded our expectations. Excellent location, excellent staff, just perfect!

  • Stayed: May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank PenelopePitstop49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2011

Hotel and position is great with helpful friendly staff but evening meals are letting down the hotel.

  • Stayed: May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank raystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nerja hotels
0.4 mi away
Hotel Riu Monica
Hotel Riu Monica
#5 of 37 in Nerja
1,846 reviews
0.6 mi away
Hotel Villa Flamenca
Hotel Villa Flamenca
#4 of 37 in Nerja
219 reviews
1.4 mi away
Marinas de Nerja Aparthotel
Show Prices
Show Prices
Show Prices
0.5 mi away
Parador de Nerja
Parador de Nerja
#3 of 37 in Nerja
1,067 reviews
0.1 mi away
Hotel Plaza Cavana
Hotel Plaza Cavana
#11 of 37 in Nerja
420 reviews
0.1 mi away
Hotel Puerta del Mar
Hotel Puerta del Mar
#2 of 37 in Nerja
574 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Balcon de Europa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Balcon de Europa

Address: Paseo Balcon de Europa 1, 29780 Nerja, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Nerja
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Nerja
#4 On the Beach Hotel in Nerja
#8 Romantic Hotel in Nerja
#9 Family Hotel in Nerja
Price Range: $103 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Balcon de Europa 4*
Number of rooms: 111
Official Description (provided by the hotel):
The hotel is located in the heart of Nerja, at the "Balcon de Europa" square; a balcony looking to the sea. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, Hotels.com, Cancelon, TripOnline SA, Cheap Tickets, Evoline ltd and getaroom.com so you can book your Hotel Balcon de Europa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Balcon De Europa Nerja
Balcon De Europa Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing