We arrived 04/08/13 for 2 weeks, all ok till Saturday morning end of 1st week came hope after Marbella trip late about 1am went to bed shortly after needed to go to toilet turned light on and saw cockroach scurrying across floor shut the door quickly then thinking I must have imagined it opened up again and no sign told my partner in morning she thought I'd imagined it too but next night she saw it too reported to reception and they apologized and said they would send a cleaner up, I think that was Sunday she done room whilst we were out but our cockroach was still hiding in our bathroom door frame we caught him that night and removed from building and expected bp more problems, Wrongly Wednesday evening got in about 11ish went to bed then as before needed toilet and found yet another one which we caught again this time out of frustration that this was still a problem took it down and handed in at reception saying I thought this was totally unacceptable for a 4star platinum hotel, expected to hear an apology From manager in the morning, Wrong again seems they don't care, so 5pm our Rep Natasha was in hotel informed her what had happened and fair play it was sorted in 30 to 45 mins clearer came up sprayed insecticide and left us the can so we could kill our own ( nice of them ) then a man came up and sealed around door where they were coming from, good that was last cockroach as far as we know anyway, now the Eatery I think they call it plates dirty in plate warmer on a daily basis with dirt in corners at base possible food residue not sure but to cap it off on our last evening meal picked a random table and sat down only then noticed our folks 3 out 4 were dirty ( contracts on the clean one ) my 2 folks were actually Stuck to the tablecloth, I wanted to report this but my partner convinced me not to. Disgusting.
- Official Description (provided by the hotel):
- Fuengirola’s New Hotel Florida Spa is located beside the port, overlooking the Mediterranean Sea. This state-of-the-art, four-star facility offers 184 rooms, all of which are complete with air-conditioning, heating, a fridge/minibar, satellite TV, Music Channels, and pay-for-view films. Along with the expected accoutrements of a telephone, a hair-dryer, and tea and coffee facilities, each room at the New Hotel Florida Spa also offers its own safe so you can enjoy the fun of the Costa del Sol with complete peace of mind while you leave your valuables behind. ... more less
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- Also Known As:
- Florida Hotel Fuengirola
- Florida Spa Fuengirola, Costa Del Sol, Spain