Firstly we had a fab holiday and this hotel is in a great location & very clean but............weeks before we arrived I emailed the hotel at least 3 times before i got a reply, requesting a lower room as i have a phobia of lifts. When i did eventually get a reply after I emailed in spanish mind you! they advised that 2 rooms on the 3rd floor were available. Guess what when we got there they had allocated 2 rooms on the 8th floor - now given the 1st floor starts on the 3rd - this meant me having to walk 11 floors with 3 flights between floors - not a good start. However i must say as soon i advised of our requirements we were offered a choice of rooms on the 3rd or the 1st - I took the 1st which overlooked the very noisy nightclub. It was either that or never make it to my room, What really gets me is they seem to forget we paid them over £1000.00! just for the 2 rooms - 7 nights (booked flights ourselves) We stayed all incl - the food was average/good, No show cooking as you would expect in a 4 star, and not much veg or potatoes but what was there was nice and not a bad variety. As always in spain not much choice on the desserts, but fresh fruit was very nice and the traditional spanish rice pudding and caramel dish were both good too. The food was as others say on here, at best warm, never hot even if you were 1st in. There were no snacks between meals as in most all incl i have stayed at but hey ho - if you wanted something at the bar such as a packet of crisps or a decent vodka you could pay and get 50% discount. There was not much choice of alcohol & what there was, was dreadful on the AI so i wouldnt advise booking this as quite a lot more to book this as opposed to full board . The hotel advertised a day and night time entertainment programmme - but this was non existent and given the hotel was rather full i would have expected something to be provided both during the day and the night. The weather was awful so we could have done with this. Rooms were nice but as others also say very dated and no english channels on the TV only news, no tea/coffee making facilities either - come on Las Palmeras get into the 21st century - I felt sorry for families with children nothing to entertain them and no TV when it was raining and blowing a gale. Overall we had a nice stay as we know the area and could get out and about, would i stay again probably if the hotel took note of paying customers suggestions/comments - one last thing is that we found the staff very nice in the restaurant and Antonio on the bar but the others need a course in customer service and not make you feel a nusiance when asking for a service you have clearly paid for that is not cheap in comparison to other hotels in the area.
- Official Description (provided by the hotel):
- The Hotel Las Palmeras offers fully renovated, 400 double rooms, 10 junior suites and 6 rooms for wheelchairs. (The reservations of the Junior suite and adapted rooms are on request).Room Facilities:-Bathroom with hair dryer-Direct dial telephone-Satellite TV-Central air conditioning-Central heating-Safety deposit box (rental)-Mini-bar-TerraceAdditional Services:-Room service from 8 am till midnight.-Laundry service-Car rental-Exchange services-Excursions-Parking (rental - on availability)-Shopping gallery with boutique, Gift Shop-HairdresserOASIS Restaurant with capacity for 700 persons, offers you an International Buffet with breakfast, lunch and dinner with assorted hot and cold dishes.Also, we offer you our Salons Octogono, Espana and Colon with a capacity between 80 and 400 persons.In our piano bar El Tren , you can enjoy a pleasant atmosphere of our great range of cocktails. Coffee Shop situated in the "J" floor. Bar Piscina.Hotel Las Palmeras, 4 star hotel on the Costa del Sol with tennis court, games room with billiards and ping-pong. Mini-club for children aged 5-12 years (depending on availability and season).Squash, horseriding and water sports (surfing, diving, water ski, fishing, jet skiing, sailing, etc) can be practised in the surroundings of the hotel.Golf: several courses in the area.Outdoor swimming pool for adults and paddling pool with amazing views of the marina. ... more less
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- Also Known As:
- Las Palmeras Fuengirola
- Palmeras Hotel
- Hotel Las Palmeras Fuengirola, Costa Del Sol, Spain