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“a wonderful place”

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Casa Palacio de Carmona
Ranked #3 of 7 Hotels in Carmona
Certificate of Excellence
Dublin, Ireland
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“a wonderful place”
Reviewed October 21, 2011

We spent three nights in Casa de Carmona in October. The house is beautiful, the people who run it are exceptional and the place is so picturesque. The room we stayed in was lovely, with a great view across the rooftops of Carmona. We would love to have stayed there for longer. It would be a great place for a party! We are really looking forward to going back some time soon.

  • Stayed October 2011, traveled as a couple
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Helpful?
2 Thank rob_and_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

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Rating summary
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Tel Aviv, Israel
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 4, 2011

We arrived in Carmona at night with no hotel reservations. This was the 3rd hotel we got to and we were so happy that the first 2 had been fully booked. The hotel was a wonderful surprise. We had a wonderful room for 4. THe room (and entire hotel) was extremely comfortable and tastefully decorated. It has a very homey feel while at the same time evoking old world elegance. The staff was very nice and also the owners. Even the guests were friendly and seemed to feel very much at home with each other. We have traveled extensively around the world staying at all sorts of places from 5 star luxary hotels to campsites. This was definitley one of my favorite hotels and I had a hard time leaving the next morning to continue our travels in spain. If I ever return to Sevilla, I will definitely sleep there again. Also, the village is lovely, authentic and not touristy. We did not take breakfast.

  • Stayed September 2011, traveled with family
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Helpful?
2 Thank Singerlady1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco Bay Area
Level 5 Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 30, 2011

I chose to stay in Carmona because I wanted to avoid the hustle and bustle of Sevilla. It is indeed a lovely small town with its narrow streets and whitewashed buildings, and Casa de Carmona harks back to life in the last century. It is is a grand old home, but everything is a little beat up. The towels had holes in them, the air conditioning did not cool, the bed linens could have been cleaner, and the internet did not work. The pool looked terribly dirty and it was already warm in May when guests would have wanted to use it! It wasn't cheap, either. The night we stayed there the restaurant was closed, but the hotel did recommend an excellent restaurant nearby, La Yedra, where we had a memorable meal. Breakfast was good and service gracious. Overall though, the hotel needs to polish up its service and facilities in order to compete with the nearby Parador.

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  • Stayed May 2011, traveled with family
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3 Thank Voyager028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salobrena, Spain
1 review
Reviewed June 11, 2011

A magical 16th century family home. If you are looking for an authentic and original, regal Spanish family home within spitting distance of Seville then this is the place to stay. Filipe and Reyes welcome you to their family home where each of the well appointed rooms are crammed full of antique furniture and have an individualistic magical feel. It would be easy to close your eyes and imagine you were transported back to a time when Spanish gentry enjoyed all the trappings of regal and aristocratic life. The restaurant was situated in an impressive room (the former stables!!) and the cuisine was quite excellent all cooked by the owner Fillipe. The only slight detraction to our stay was the state of the swimming pool which appeared scruffy and neglected although we were informed that a new filter had been ordered and that the pool would be cleaned and fully operational shortly.

  • Stayed June 2011, traveled as a couple
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Helpful?
Thank Jimcasavistasierra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leatherhead, United Kingdom
1 review
Reviewed June 4, 2011

We have just spent several delightful days at the hotel Casa de Carmona. In fact we eventually decided that the magic of the Hotel is created as much by the charm of the owner, Felipe, as by the house itself.
Casa de Carmona is wonderful, history come alive - grand and yet homely, elegant but comfortable It is, also, and importantly, ideally placed for easy access Carmona town itself and Seville. We walked ourselves silly knowing that at the end of the day we could return to the comfort and charm of the hotel .
For us it was a ‘taste’ of real Spain – no reproduction antiques here... just the real article. Yes, in places, the grandeur is fading but this just adds to the charm and authenticity of the experience. We booked for one night and stayed for several being cared and catered for by Felipe, who cooked us one of the largest, rare steaks we have had, in a restaurant, in a very long while. The restaurant was fabulous, as was our room and we enjoyed breakfast in the Loggia every day. The only disappointment we had, was that we could not use the pool, which we are advised is being fixed.
There is a charm about this hotel that is difficult to define but it was an experience we loved. Indeed we are already advising friends to visit and will hopefully be going back soon ourselves...

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
Thank Isabella2011056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 24, 2011

Wow...what a SHOCK!!! We decided to stay at Casa Carmona because of its 5-star rating, and the fact that my parents-in-law used to spend romantic weekends there years ago (key word being YEARS ago!). My mother was visiting from the States over Easter and my wine and I wanted to take our mothers to a special and enchanting hotel for a few days over the holiday.

Well we weren't prepared for what awaited us. Our first room that was given to us on the second floor had such a horrible smell of mold and mildew in the bathroom that it was impossible to stay there. They then changed us to a different room, which had the same problem of mold and mildew in the bathroom The 3rd bedroom they gave us was on the main floor, adjacent to one of the libraries. It had a huge hole in the floor in the bathroom. The towel had holes, were tattered and stains of rust or blood? The next night they changed us to yet another room! This room, although a ¨superior room¨ had a refrigerator that did not open. So we had to put our food, water and babies food, etc in the refrigerator in the bar downstairs (and of course, get out of bed in the middle of the night, and go downstairs to bar to fetch whatever we needed for us or our 2 year old son). There were 3 lightbulbs burned out in the room ,which took 2 days to replace. And to top it off, we found our bathroom flooded at 12am when we returned from dinner that night, only to have Phillipe, the manage, muster a meager "im sorry" under his breath as he cleaned the bathroom with a mop.

The pool area was so dirty, walls falling apart with electrical wires exposed...the amount of maintenance that needed on this place is ridiculous.!!!

There was only one person working the entire hotel at all times,,,reception, restaurant, cleaning, etc. In other words, NO SERVICE!!! We had to carry our luggage to and from the 4 rooms we changed into, as well as our sons CRIB!!

When we checked out, we had a hidden charge of almost 100Euro for the crib and parking none of whcih was mentioned to us in our confirmation (which we refused to pay)

Im sure I am leaving things out, but I just wanted to get the basic idea out. This place is NOT a 5-star hotel!!!! Id give it a 2-star, and thats maybe being generous. Its a shame and a pity, because the hotel itself has the potential to be something extraordinarily beautiful and charming. I think the owners have had good intentions of buying the hotel, but it needs a tremendous amount of money and investment for maintenance and staff. It is obvious that they are in way over their heads at this moment undertaking this project.

I hope one day to go back, but as it looks now, its going to be a long, long time before that happens.

  • Stayed April 2011, traveled with family
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Helpful?
8 Thank jahladas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 6 Contributor
128 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed April 11, 2011

On Friday, April 8, 2011, we had the misfortune to stay at the Casa de Carmona.

A few words about our travelling experience. We have visited Europe twice a year for at least 12 years and stay primarily at 3 star establishments, both in cities and rural environments. We understand that things in Europe are different than in the US and enjoy that difference. We rarely stay at chains, preferring locally owned and operated lodgings.

We wound up at the Casa de Carmona because two 4 star hotels in Carmona, including the Parador, were full.

I have never been as disappointed as I was with the Casa de Carmona, a supposedly 5 star hotel.

When we drove up to the hotel we were thrilled. It was beautiful, set on a very small, quiet square in Carmona, a delightful town east of Sevilla. The entry was lovely; the girl at the desk helped with our baggage, and told us where to park the car in their convenient lot.

We were shown to our room. It was on the first floor (that’s the second floor to Americans). The elevator was not working, but thankfully the receptionist and the manager (?) carried our suitcases up the over 30 steps. Our room (number 9) was down a dark corridor with several turns and no lights. Our room looked like what you would expect a room in an old manor to look like. Being in a renovated building, I am willing to overlook clumsy layouts, such as lack of closets and steps to the bath.

Upon returning from dinner (at a restaurant that was recommended by the hotel staff and was located on a street that carried a great deal of traffic on cobbles), we discovered that the boards supporting the mattress on the frame were broken. How is this possible in a 5 star hotel? Why didn’t housekeeping discover it? We had removed our clothes, but called the front desk, and fortunately, another room was available. We were switched to a junior suite (number 17) with a squeaky door and extremely odd arrangement, even by old manor standards. The desk clerk said, “Of course, we will not charge the difference in room rates.” Why would you even say that? We left our bags in the old room and slept in the new room.

In the morning, I went to the old room to shower and dress. The plumbing in this place is obsolete. While the separate cold/hot handles are cutesy, the hot just turned without providing water. I had to hold the base with one hand and turn the handle with the other.

I have taken hundreds of showers in European tubs, and am used to the challenges due to the lack of shower curtains, but this room’s shower shield was most ineffective. The entire bath floor was covered with water. I had to use a second towel to mop it up. I advised my wife and encouraged her to shower in the new room. She tried, but was unsuccessful in getting hot water, so she had the same experience I did.

I went down to use the Internet. In a 5 star property like this I expect Internet everywhere. There was an LAN outlet in the room with cable, but I never got it to work, and I am tech savvy. Wi-Fi is limited to the reception and adjacent courtyard, not throughout the common areas.

My wife joined me, and we had to hunt for the breakfast room. No signs and an unmanned front desk. Breakfast was Euro 20 per person. It was not a buffet, but “served” by a single waitron who was overworked, resulting in us being underserved. A prepackaged wafer awaited us at the table. We were presented with unimaginative toast, cold, of course. The OJ was freshly squeezed – YEA! Cereal selection was poor, and one could order an egg. No meat was offered. Jam was prepackaged, and not in those nice, individual glass containers, but in foil! At Euro 20 per person! Over priced and unimaginative!

We packed and took our suitcases down the stairs. No help was available. The front desk remained unmanned, even after repeated rings of the buzzer. We left a note and went sightseeing. We returned in about an hour and were met, not with an apology for not being there, but with a bill overcharging us for the room, which was corrected after I complained.

Don’t come here expecting great service or a great breakfast or a great room. In fact, my recommendation is don’t go to the Casa de Carmona.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank TandemCyclist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Palacio de Carmona

Property: Casa Palacio de Carmona
Address: Plaza Lasso 1, 41410 Carmona, Spain
Location: Spain > Andalucia > Province of Seville > Carmona
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Carmona
Price Range (Based on Average Rates): $
Hotel Class:5 star — Casa Palacio de Carmona 5*
Number of rooms: 31
Official Description (provided by the hotel):
Located in the historic centre of Carmona– a remarkably beautiful white village just 30 km East of Seville – stands the Casa de Carmona, a splendid XVIth century renaissance palace with 33 charming bedrooms. At the Casa de Carmona you will enjoy lush courtyards and living rooms, fine art and antiques, a fresh market cuisine, and the help of a knowing and well-mannered service – in sum, the palatial life of an aristocratic family. Since its opening in 1991, the Casa de Carmona has been celebrated by its guests and by the press. The Casa de Carmona is family-lived and run and offers affordable rates. ... more   less 
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Also Known As:
Casa Palacio Casa De Carmona Hotel Carmona
Casa De Carmona
Casa Palacio De Hotel Carmona

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