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“Excellent experience”
Review of Ioana Hotel

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Ioana Hotel
Ranked #1 of 27 Hotels in Sinaia
Certificate of Excellence
bucharest
1 review
“Excellent experience”
Reviewed January 27, 2014

A very nice boutique hotel, excellent restaurant, very nice loby & bar
Very good services, it was an excellent holliday
For shure, it's the best place in romania and one of the most beautifull boutique hotel in europe

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank danielflorescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this review, January 28, 2014
Dear Daniel Florescu,

Thank you for your kind words.
We are glad that you have enjoyed the hotel itself just as much as you enjoyed our services!
We strive to be the best, and we are glad to see that our efforts are being acknowledged by our guests.

Hoping to see you again soon,
Attila Szocz
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Baia Mare, Romania
1 review
Reviewed January 17, 2014

I have spend a wonderful week including the New Year at Ioana Hotels boutique, with my children and some friends. We stood in the Salt Lake City, apartment structured in tree floors with its own spa included, a fireplace in the living room a beautiful, a bedroom extremely comfortable, lovely. The view was amazing. The Forrest restaurant was impressing, it very nice, and the food tastes great. Excellent music!The service and people are very helpful and very kind.The Best! Congratulations!

  • Stayed January 2014, traveled with family
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    • Location
    • Sleep Quality
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Helpful?
Thank Balaj D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this review, January 22, 2014
Thank you for taking the time to review our property.
We are glad that your stay was a memorable one!
The fireplace in the Salt Lakes apartment was recently put in, about a month ago. We have done this so that our guests would enjoy their stay even more.
The Salt Lake apartment is one of our most popular choices, for being so unique, as now it has its own private spa area and a new fireplace.
Again, thank you for you your kind words and we look forward to your next visit!

Best Regards,
Attila Szocz
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marbella, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 13, 2014

EXQUISITE LOCATION, GREAT SERVICE! Extremely friendly and helpful personnel (although we arrived at almost midnight, they welcomed us with a big smile and champagne, as well as a pretty little gift for our 4 years old daughter). THE HOTEL MANAGER IS DOING A FABULOUS JOB! Getting a team of so many people to work so well together is challenging. Extremely comfortable and tidy rooms. The view we had from the 2 different balconies was amazing. Room service was impressing and so was our spa experience. Make sure you don't miss the massage! :) As for the restaurant, it looks very good and the food tastes great. Finding a way to reduce waiting time (especially when it comes to asking for the bill), as well as changing the new-wave radio station on the speakers with something more relaxing could improve the experience. Anyway, compared to many other places the restaurant is great! The overall impression was great! Congrats to the HOTEL MANAGER AND THE TEAM! Thank you!

  • Stayed January 2014, traveled with family
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Helpful?
1 Thank Marius M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this review, January 22, 2014
Dear Marius,

Thank you for your kind words!
We are glad that your stay was so amazing, and we hope that at your next visit we will impress you even more, as we are continuously improving.
Speaking of which, we thank you for your constructive feedback regarding the waiting time and the new wave radio station in our restaurant, and we will do our best to identify the best solutions so that your next visit will be even more pleasant!

Looking forward to your next visit,
Attila Szocz
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
1 review
Reviewed January 8, 2014

Me and my family had been for 5 times in Ioana's Hotel since they opened the hotel, last time during New Year 2014. I can say that its the best hotel from all Prahova Valley.
The rooms are the best, each of it designed with other colors. In all of our trips we stayed in different rooms so I can be very objective on this meter.
The hotel has a nice bar, very good restaurant with so many dishes, nice playing ground for kids and also babysitter if you ask for it. The kids will not be bored in here.
The service and people are very helpful and very kind.
I will go there for the 6th time for sure!

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank Dana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this review, January 22, 2014
Dear Dana,

Thank you for your kind words!
Staying with us 5 times and looking forward to the 6th means that we are doing things right, therefore we appreciate the compliment!
Also, we are glad that you have enjoyed our all of the rooms you stayed in!

Best Regards,
Attila Szocz
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pitesti, Romania
Level Contributor
3 reviews
Reviewed January 2, 2014

I've been at Ioana Hotels two days ago, with my familly. Everything was excelent:the food, the staff. It îs our favorite hotel in România. Our 4 year old dauther and 8 year sun had a great time and we Want to go again next month. It is probably the best Hotel from Romania.

Room Tip: Romantic room îs the best room for lovers
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Actrapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki, Greece
2 reviews
Reviewed November 24, 2013

I've been at Ioana two weeks ago, one friend of mine, from Ciprus went few times there and told me is the best solution for that region. I saw some bad comments on tripadvisor for their restaurant, and i was afraid because a little bit because of that. My Cypriot friend told me is ok, so....i went there. Is really amazing..... Seams is a new hotel , not very big ( 22 rooms i understood from reception ) , but very cosy ...very...." At home" . Modern rooms, very clean, good quality furniture and other thinks in the room ....what to say? Just amazing.
Services very good, staff very friendly and helpful for any demand.
The restaurant is unique concept..i never saw... With live big threes inside, grace, just nature. I never saw also such a menu. ....huge, spectaculous photo of each meal and believe it or not, the real meal looks exactly like the photos. Very good taste , not cheap, but you can choose from the entire range of interesting items from the menu.
There is a live band ( i don't know if daily, i was in weekend ) that sings very very nice. Very good voices and interesting melodies selection.
I will go back on winter time, i checked about slopes info and the hotel is very near from cable transport and slopes, they have also free shuttle for hotel clients.
Good job guys, just wait to come back.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Andreas I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this review, December 9, 2013
Dear Andreas,

We thank you for your visit, your kind words and for your trust.
Our team keeps improving, therefore the quality of services and products that we provide have continuously improved as well.
The menu that you tried has been launched recently, therefore the food matches what our guests expect, both through the taste and plating of these mouthwatering dishes.
Our house band has been highly appreciated by all of our guests not only for their repertoire that includes both old and modern music, but for the variety of genres approached as well.
We look forward for you next visit, which hopefully will include your Cypriot friend as well! It already started snowing here, so we hope you won't keep us waiting for too long!

Kind Regards,
Attila Szocz
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
228 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed November 17, 2013

This was our second time in this hotel.
Right from the arrival we got problems with the internet connection.
As a matter of fact, there was no internet connection at all.
The whole staff was very attentive and tried to do their best in order to help us ,they changed our room and we got their best room from our category, the 301. The idea was that being at the last level, the reception will be better. And it was, we got connection on 3 from our 4 days stay. Actually, it was a problem with the whole communication system in the hotel (phones not working) and I think in whole Sinaia ,doe to intensive construction works that are taking place in the city.
The hotel is very nice, rooms very clean and the service is the best. Our room was huge ,with balcony ,bathroom also had a balcony.
The only minus is the noise coming from the restaurant . The restaurant is in fact a huge tent and it has no acoustic insulation ,so using an amplification system they make you hear every note as it was in your room. In the first night we had this kind of fun until 2:30h and in the second night until midnight. That means the best is to come in the middle of the week if you want to sleep.
We did not tried the Forest restaurant ,as I said it was too noisy for us, but we did try the Stana Regala ,on the mountain and it was fantastic. The hotel has a driver (very nice person, thank you for the drive and the hike to the Observatorium) ,you just have to announce them that you need a lift and you got it on both directions free of charge.
The food was traditional ,very good ,service very attentive and the landscapes are unique.
Again, as we prefer silence, we choose diner time on Sunday.
Hope to visit again , maybe after the finish of the works in the city....

Room Tip: try the front of the building, the street is quiet
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank wlaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this review, November 18, 2013
Dear Laura,

Thank you for being a returning guest! We were definitely glad to see you for the second time as well.
We apologize for the inconvenience regarding the telephone and the internet connection. However, unfortunately it was not something that we could have done too much about, as the works in the city center damaged the wires leading to our area. We did our best to find out what the issue was and were able to provide you with at least an estimate on how long the works for fixing the network would last.
Regarding the noise in the Forest restaurant, you are correct when you say that there is no acoustic insulation. During your stay there was a celebration going on for another one of our guests, and the music was a bit louder than usual. However, on our regular weekends the show ends between 10:30 and 11:00 PM, and does not go that late into the night.
We appreciate the kind words about our driver, and we will definitely pass them on to him.
Again, thank you for choosing us for the second time as well, and we await your next visit!

Best Regards,
Attila Szocz
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ioana Hotel

Property: Ioana Hotel
Address: Sinaia Str. Calea Codrului nr 11-15, Sinaia 106100, Romania
Location: Romania > Southern Romania > Prahova County > Sinaia
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 27 Hotels in Sinaia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ioana Hotel 5*
Number of rooms: 24
Official Description (provided by the hotel):
Ioana Hotel is a 5 stars boutique-hotele, located in quiet surroundings, in the Bucegi mountains above Sinaia. It offers panoramic views, a spa centre and close to the ski slopes.All rooms at the Hotel Ioana are tastefully styled in pastel colours and feature high-quality beds and a balcony. Each of them comes equipped with a flat-screen TV. Bathrobes and slippers can be found in the elegant bathroom.The Cota cable car is only 300 metres away from the Ioana Hotel and the Peles and Pelisor Castles can be reached on foot within a few minutes. A minibus stops right in front of the hotel but the centre of Sinaia is also reachable on foot within 40 minutes.Spa facilities include a sauna, a hot tub and a wide range of massages.Unique in Romania, the Forest Restaurant serves international cuisine and local specialities to guests who dine surrounded by still growing trees. ... more   less 
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