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Ioana Hotel
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Reviews (322)
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Reviewed November 24, 2013

I've been at Ioana two weeks ago, one friend of mine, from Ciprus went few times there and told me is the best solution for that region. I saw some bad comments on tripadvisor for their restaurant, and i was afraid because a little bit because of that. My Cypriot friend told me is ok, so....i went there. Is really amazing..... Seams is a new hotel , not very big ( 22 rooms i understood from reception ) , but very cosy ...very...." At home" . Modern rooms, very clean, good quality furniture and other thinks in the room ....what to say? Just amazing.
Services very good, staff very friendly and helpful for any demand.
The restaurant is unique concept..i never saw... With live big threes inside, grace, just nature. I never saw also such a menu. ....huge, spectaculous photo of each meal and believe it or not, the real meal looks exactly like the photos. Very good taste , not cheap, but you can choose from the entire range of interesting items from the menu.
There is a live band ( i don't know if daily, i was in weekend ) that sings very very nice. Very good voices and interesting melodies selection.
I will go back on winter time, i checked about slopes info and the hotel is very near from cable transport and slopes, they have also free shuttle for hotel clients.
Good job guys, just wait to come back.

  • Stayed: November 2013, traveled with family
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Thank Andreas I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this reviewResponded December 9, 2013

Dear Andreas,

We thank you for your visit, your kind words and for your trust.
Our team keeps improving, therefore the quality of services and products that we provide have continuously improved as well.
The menu that you tried has been launched recently, therefore the food matches what our guests expect, both through the taste and plating of these mouthwatering dishes.
Our house band has been highly appreciated by all of our guests not only for their repertoire that includes both old and modern music, but for the variety of genres approached as well.
We look forward for you next visit, which hopefully will include your Cypriot friend as well! It already started snowing here, so we hope you won't keep us waiting for too long!

Kind Regards,
Attila Szocz
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

This was our second time in this hotel.
Right from the arrival we got problems with the internet connection.
As a matter of fact, there was no internet connection at all.
The whole staff was very attentive and tried to do their best in order to help us ,they changed our room and we got their best room from our category, the 301. The idea was that being at the last level, the reception will be better. And it was, we got connection on 3 from our 4 days stay. Actually, it was a problem with the whole communication system in the hotel (phones not working) and I think in whole Sinaia ,doe to intensive construction works that are taking place in the city.
The hotel is very nice, rooms very clean and the service is the best. Our room was huge ,with balcony ,bathroom also had a balcony.
The only minus is the noise coming from the restaurant . The restaurant is in fact a huge tent and it has no acoustic insulation ,so using an amplification system they make you hear every note as it was in your room. In the first night we had this kind of fun until 2:30h and in the second night until midnight. That means the best is to come in the middle of the week if you want to sleep.
We did not tried the Forest restaurant ,as I said it was too noisy for us, but we did try the Stana Regala ,on the mountain and it was fantastic. The hotel has a driver (very nice person, thank you for the drive and the hike to the Observatorium) ,you just have to announce them that you need a lift and you got it on both directions free of charge.
The food was traditional ,very good ,service very attentive and the landscapes are unique.
Again, as we prefer silence, we choose diner time on Sunday.
Hope to visit again , maybe after the finish of the works in the city....

Room Tip: try the front of the building, the street is quiet
  • Stayed: September 2013, traveled as a couple
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Thank wlaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this reviewResponded November 18, 2013

Dear Laura,

Thank you for being a returning guest! We were definitely glad to see you for the second time as well.
We apologize for the inconvenience regarding the telephone and the internet connection. However, unfortunately it was not something that we could have done too much about, as the works in the city center damaged the wires leading to our area. We did our best to find out what the issue was and were able to provide you with at least an estimate on how long the works for fixing the network would last.
Regarding the noise in the Forest restaurant, you are correct when you say that there is no acoustic insulation. During your stay there was a celebration going on for another one of our guests, and the music was a bit louder than usual. However, on our regular weekends the show ends between 10:30 and 11:00 PM, and does not go that late into the night.
We appreciate the kind words about our driver, and we will definitely pass them on to him.
Again, thank you for choosing us for the second time as well, and we await your next visit!

Best Regards,
Attila Szocz
Guest Experience Manager

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Reviewed October 27, 2013

I spend 3 nights in Hotel Ioana with a few friends and it was great. I was impressed by room size, the hotel design, Spa and especially by the massage. I would definitely recommend staying in room 101, it's a huge room with an extremely pleasant design.
The food was great even we needed to wait a bit for it.
The restaurant had great live music (The singer name is Dana and we fought she was really great).
In the hotel restaurant they organize different thematic nights and we had the chance in one of the evenings of our stay, to participate at a Greek Night. We loved the dishes and the music.
If you plan of traveling to Sinaia and have a great time I think you should definitely try Hotel Ioana.

Room Tip: 101 it's a great room
  • Stayed: September 2013, traveled with friends
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Thank Pixelsoftheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this reviewResponded November 18, 2013

We are happy only when our guests are enjoying their stay, therefore we thank you for your kind words!
We have already passed on your kind words to our singer, Dana, and she was very glad to hear that our guests continue to appreciate her work!
We hope to see you again soon!

Best Regards,
Attila Szocz
Guest Experience Manager

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Reviewed October 26, 2013

Hi guys! I've tried Ioana H (and its Forrest restaurant!) once again a few weeks ago! It was difficult to find a room available for a period including both a working day and a weekend day. My previous great experience was fully confirmed - great food and service! I enjoyed very much to taste octopus dish, pork ribs but also an excellent chicken soup! As regards the breakfast - it was really delightful every morning! - I've enjoyed having fresh and natural products i.e the famous Topoloveni jam, Romanian genuine cheese and butter and a tasty cup of milk. The service in the hotel stays at a 5 stars level including the spa services! Moreover, a younger couple of friends of mine shared the same feeling and impressions like us - their kid really enjoyed staying At Ioana Hotel for a 6 days holiday! I'm looking forward to go back to Ioana Hotels in the skiing season!

Room Tip: Any room is fine but one should try the suites!
  • Stayed: September 2013, traveled with family
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Thank CornelGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this reviewResponded November 18, 2013

Dear CornelGeorge,

Thank you for being a returning guest!
We truly thank you for your kind words regarding our property and our services, and the dishes you mentioned were definitely some amazing choices. However, we await your return so that you can explore our other menu items as well!
We are also glad to hear that your friends, together with their child fully enjoyed their stay with us!

Best Regards,
Attila Szocz
Guest Experience Manager

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Reviewed October 9, 2013

We stayed in Ioana Hotel for 1 night, by accident; due to the sister hotel located higher above was not ready to accept guests. But we ended up enjoying our stay here, the room was clean, warm, and has a nice view towards the forest. We also love the restaurant where they served the meal, which has rustic decoration and interior. The only problem was a bit of noise in the morning while we were still sleeping, perhaps due to the fact that we got a room near the reception desk.

Room Tip: A room with balcony overviewing the forest
  • Stayed: October 2013, traveled as a couple
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Thank E_Floro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioana H, Guest Experience Manager at Ioana Hotel, responded to this reviewResponded October 11, 2013

Dear Elphie,
Thank you for taking the time to share your experience with Ioana Hotels!
We apologize for not having the rooms at optimal temperature at our other property, Stana Regala, at the time of your check-in. Due to the bad weather that caught the entire area by surprise, we had certain difficulties with the heating process for the rooms that you had booked, especially because Stana Regala is located on the mountain, right next to the forest.
Therefore we decided that offering you a stay at our 5 star property would definitely be a nice surprise for you!
Unfortunately during your stay we had several groups staying at our property, some of them preparing for meetings right after sunrise, while others were checking out early in the morning. We tried to keep the noise down as much as possible, but having the hotel fully booked, doing so was quite a challenge. We are, however, sorry to hear that you were disturbed during your stay with us.
I am, though, delighted to read that you enjoyed our rooms and our restaurant, as our team always puts in tremendous efforts to maintain our high standards!
Please, do not be a stranger, as we look forward to your next visit!

Sincerely,
Attila Szocz
Guest Experience Manager

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