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“Nice hotel ,poor management”
Review of Complex Robinson

Complex Robinson
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Complex Robinson
Ranked #32 of 70 Predeal B&B and Inns
Reviewed July 31, 2013

Last weekend went to Predeal at Robinson Hotel.Must say that the restaurant provide good quality of service and good quality of food.In the rooms very clean.We had an issue that all night we spend hunting hornets ,which had a nest in the room locker.Nextday I've asked to speak with a responsible manager.Director of complex was called and while explaining the situation ,he tried to look concerned,but his way of solving the issue was very poor saying ...sorry.This sorry cost me 200 lei ,one night not sleep and my son was biten by the hornet.Never I will go back!Pity because all the other staff did their best to make us feel welcome.That's why I say nice hotel ,poor management !!!!

Room Tip: Never take room nr.15 !!! a lot of bees!In the summer need net at the windwos.
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  • Stayed: July 2013, traveled with family
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Thank TravellerRO17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 - 12 of 12 reviews

Reviewed April 17, 2012

Robinson is a home away from home for us, every time we go back. It provides an oasis of quietness, intimicy and friendlyness, accompanied by high standards of quality in everything the staff does. If you look for a relaxing time in a green environment, and taste great food, you should definitely visit Complex Robinson.
The hotel is cosy and provides all the modern facilities you may need. It actually feels like a mountain chalet. The rooms are fairly big, some with balconies; the floors are entirely carpeted. What we appreciate especially is that every room has a dvd player and you can rent movies from an extended collection down at the reception, at no charge.
The restaurant of the hotel is famous. The food is extremely tasty; you should definitely order at desert "papanasi".
What makes a staying at Robinson distinctive is the way you are treated by the personnel, especially by the ladies at the restaurant. Apart from serving you, they will make you stay even more enjoyable, with their humour, their attention, their familiarity.
At Robinson, every time we are taken care of and we are greeted with smile and attention.
We spent the Easter holidays this year, but we frequently go there (in the past, a New year's eve spent here was also memorable).

Room Tip: Ask for rooms facing the huge yard / garden (the front of the hotel). Also, if available, ask for ro...
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  • Stayed: April 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Eliza_Bucharest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank Misu T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Complex Robinson

Address: Statiunea Predeal, Strada Muncii nr. 10., Predeal 505300, Romania
Location: Romania > Transylvania > Central Romania > Brasov County > Predeal
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #32 of 70 B&Bs / Inns in Predeal
Price Range: $40 - $67 (Based on Average Rates for a Standard Room)
Number of rooms: 17
Official Description (provided by the hotel):
Robinson Complex is located in the heart of sunny resort Predeal, only 5 minutes from the railway station and 10 minutes of the ski trail. The fresh mount air and the splendind landscape will guarantee a plesant stay. ... more   less 
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