I regret choosing this hotel for our 4th wedding anniversary.
The hotel is one of the best looking in the area. But as with people, looks matter less when there's nothing 'inside' - and by that I'm referring to the services. This hotel is popular for team buildings, events and welcoming foreign groups. Trouble is when you come on your own. I wasn't bothered by the bath robe with the torn apart collar, nor by the lamp on the desk not working or by the bath shower where you couldn't change the source. I was bothered when we couldn't have dinner on our wedding anniversary, because they had some groups over and they've closed completely for the other guests, the European restaurant (called 'Orizont') without announcing. I have to mention that if you find this restaurant open, the food is very tasty.
This restaurant was supposed to be open until 1am (so, passed midnight), according to the information available in the room. Given the hour (about 22:30) we wanted to order room service, so we called at the number available in the info booklet. They didn't have room service anymore. We called the restaurant, using the number in the booklet: number vacant. We called reception and asked for the restaurant - they declined to serve us, because they had an exclusive service for a group. They had another restaurant opened, presented as 'traditional Romanian', but which actually plays a lot of gipsy music (fiddler music), having nothing in common with Romanian traditions, not to mention the menu is completely different. I know this because we had some drinks at that restaurant and it convinced us to stay away from it. In other words if you didn't want fat dishes or meat, if you're a sports person or a vegetarian, you didn't have an option. I tried to negotiate with them to prepare at least 2 deserts (if you can count that as 'dinner', but they declined). There was not one single manager available at that hour. By the time all this was finished it was already 11 pm, with no place to go or to order, not to mention it was raining cats and dogs outside.
Pointless to mention we could hear the party downstairs, past midnight, from the 5th floor, so we had to close the window.
Parking: When the groups arrived, there wasn't any regular parking spot left for the other guests.
Cleanliness: Clean, but don't expect them to go out of their way to clean your room.
Safe-box: in room, very small. It could fit 2 wallets and some mobile phones. You can't put a camera in it.
Facilities for physically challenged persons: available from what I could notice, but don't take my word for it.
Mini-bar: no auto-refill. Just on demand.
Info booklet: outdated. Phone numbers not valid. Not even the tv channels don't match 100%.
Swimming pool: Depth: 1.6 meters. As a regular swimmer I can tell it has a lot of chloride and chemicals in it, as the water is very dense, reduced visibility and difficult to swim underwater.
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