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“Could handle customers much better”

Casa Pires - A Sardinha
Ranked #13 of 124 Restaurants in Nazare
Certificate of Excellence
Price range: $8 - $32
More restaurant details
Restaurant details
Good for: Local cuisine, Large groups, Kids, Families with children, Special occasions
Dining options: Lunch, Dinner, Breakfast, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Portugal
Level Contributor
96 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“Could handle customers much better”
Reviewed September 11, 2012

As with many other reviewers my only problem with this place is really the rude and unfriendly service, even when they're not full: the food is good, the price is fair, the atmosphere is that of a typical old-school portuguese restaurant (mind you, this is by no means a bad thing), however my opinion is that staff handles customers in a wrong way, many time leaving people wondering why they went there in the first place.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Sakarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Visitor rating
    116
    84
    22
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Manchester, England
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Don't Go (unless you are local!)”
Reviewed April 13, 2012

We returned to Casa Pires after a good lunch there last year. We were the first guests of the evening, so they weren't busy, but found the service to be surly, rude and they lied to us about bread we ordered, saying it was the homemade one. Another guest told them it wasn't, but they then said the bread was being given to guests "who had booked". We, too, had booked, but obviously not the bread! The waiter then dropped the condiments onto our table, smashing a full glass of wine, which resulted in two people eating their food first, while the other meal was re-prepared (no offer to hold the plates back so we could eat together!). There was no offer to replace the lost wine, and we were charged in full for the meal and the wine! Happily for the large table of regular guests, we noted that their service was more friendly and they were given the good bread. We'll never return!

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Stephen645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazaré
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“good, fresh sardines”
Reviewed February 9, 2012

Typical Portuguese fish restaurant not only for tourists.

Helpful?
1 Thank Artners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Famous place for all sorts of grilled fish, namely sardines and mackrels, bass and monkfish.”
Reviewed May 25, 2008

Famous place for all sorts of grilled fish, namely sardines and mackrels, bass and monkfish.

Helpful?
1 Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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