We always visit Fayetteville during the summer and usually stay at the Quality Inn. However, this was our last time to stay there. Jessica, who worked the front desk, was extremely rude throughout our 3 day visit.
My family of 4 was staying in one room but we only had two sets of towels and washcloths. When I asked for additional towels, Jessica requested I give her the dirty ones first. I explained we had 4 people in the room and needed the extra towels. After much convincing, she finally parted with her precious towels but not before informing me there would be a $50 charge for each missing towel. We were all watching tv in the lobby one night and one of our friends tried to change the channel to the basketball game. Jessica came over and yelled at our friend to stop, informing him that guests were not allowed to touch that tv.
We also had to get our key card reprogrammed several times and the rooms were dirty with hair around the sink and bathtub. We usually enjoy our stay here but we definitely will not be back!! I hope Jessica changes jobs as customer service is definitely not a good fit for her.
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- Also Known As:
- Quality Inn - Fayetteville Hotel Fayetteville
- Comfort Inn Fayetteville
- Fayetteville Comfort Inn